Dennis Benitez
Turtle Lake,WI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Parts Sales Associate
Part City Auto Parts
Amery, WI
07.2014 - 10.2024
- Maintained accurate inventory records and monitored stock levels.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Processed payments from customers and updated financial records accordingly.
- Resolved customer complaints promptly and efficiently.
- Assisted buyers in selecting appropriate products based on their needs.
- Managed returns of defective or incorrect items according to company policy.
Mechanic/Technician Specialist
Apple River Auto
Amery , WI
03.2012 - 07.2014
- Performed routine maintenance and repairs on a variety of vehicles, including cars, trucks, vans, and SUVs.
- Tested vehicle engines to diagnose malfunctions using electronic testing equipment.
- Repaired or replaced parts such as brakes, spark plugs, fuel filters, transmission parts, radiators and other components.
- Replaced worn out or defective parts with new ones in accordance with manufacturer's specifications.
- Performed regular oil changes on customer vehicles following established guidelines.
- Advised customers on preventive maintenance measures they could take in order to extend the life of their car or truck.
- Diagnosed mechanical problems and determined solutions to correct concerns.
Delivery Truck Driver
Benitez Trucking
Turtle Lake, WI
10.2007 - 03.2012
- Loaded delivery truck with items for delivery.
- Ensured all packages were securely loaded and accounted for.
- Inspected truck before and after each shift to ensure safety of vehicle.
- Followed designated routes and arrived at delivery destinations in a timely manner.
- Maintained accurate records of deliveries, including times, addresses, and signatures.
- Provided excellent customer service during deliveries.
- Interacted courteously with customers when delivering packages or collecting payments.
- Managed time efficiently by planning out daily routes ahead of time.
- Performed minor maintenance tasks such as checking oil levels and tire pressure regularly.
- Checked for damaged goods during loading and unloading process and reported any discrepancies accordingly.
Education
High School Diploma -
Braham Area High School
Braham, MN06-1997
Skills
- Ordering parts
- Improving customer satisfaction
- Returns processing
- Reviewing deliveries
Timeline
Parts Sales Associate
Part City Auto Parts
07.2014 - 10.2024
Mechanic/Technician Specialist
Apple River Auto
03.2012 - 07.2014
Delivery Truck Driver
Benitez Trucking
10.2007 - 03.2012
High School Diploma -
Braham Area High School
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