- Gym Workouts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Volunteer Work
- Adventure Travel
- I enjoy cooking for friends and family gatherings
- Personal Development and Self-Improvement
Dennis Bolduc
Portsmouth
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Tuscan Brands. Proven ability to engage guests and prioritize tasks effectively, while mastering POS operations and upselling techniques. Experienced in training staff and enhancing service standards, ensuring memorable dining experiences.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Working with Tuscan brands for over 5 years without being a day late.
Overview
8
8
years of professional experience
Work History
Server
Tuscan Brands
01.2019 - Current
- Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs.
- Trained and mentored new staff on restaurant procedures and service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Kayak Instructor
Portsmouth Kayak Adventure
07.2017 - 10.2017
- Instructed diverse groups in kayaking techniques and safety practices, fostering confidence and skill development.
- Developed customized lesson plans to accommodate varying skill levels, enhancing participant engagement and learning outcomes.
- Oversaw equipment maintenance and safety inspections, ensuring compliance with industry standards for participant safety.
- Mentored new instructors on best practices in teaching methodologies and risk management strategies.
Education
No Degree - Advertising
Loyola University, New Orleans
New Orleans, LANo Degree - Marketing
Great Bay Community College
Portsmouth, NH05-2025
High School Diploma -
Portsmouth High School
Portsmouth, NH06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Task prioritization
- Strong communication
- Wine service
- Upselling techniques
- Point of sale (POS) system operations
Accomplishments
- First year at Great Bay I helped start the Track Team and was the only one on the team finishing 4th in USCAA National championship in the 400m sprint.
- Stayed consistent with my job at Tuscan brands, working my way up from Server assianst to server.
Affiliations
- National Honor Society Member
Interests
Timeline
Server
Tuscan Brands
01.2019 - Current
Kayak Instructor
Portsmouth Kayak Adventure
07.2017 - 10.2017
No Degree - Advertising
Loyola University, New Orleans
No Degree - Marketing
Great Bay Community College
High School Diploma -
Portsmouth High School
National Honors Society Member
Earned and kept a GPA of 3.6 and higher and was awarded to be apart of the Honors society at Great Bay Community College.
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