Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Dennis  Cadena

Dennis Cadena

Las Vegas,NV

Summary

An Executive Bartender at J. W. Marriott / Rampart Casino, excelling in customer service, management and salesmanship, enhancing patron satisfaction and fostering repeat business. With a flair for maintaining accounts and mastering POS systems, having interpersonal skills ensure a vibrant, team-oriented resort and business environment. This approach has significantly contributed to a positive and engaging customer experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always passionate about serving customers well, while exceeding their expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in all types of establishments.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Bartender

J. W. Marriott / Rampart Casino
06.1999 - 06.2024
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers. No reason to ever run out of product.
  • Adhered to strict cleanliness standards throughout all aspects of bar operations. A clean establishment is a happy place.
  • Enhanced customer satisfaction by providing personalized drink recommendations and excellent service. I`ve waited on so many celebrities over the years. They keep coming back.
  • Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
  • Increased repeat business with exceptional interpersonal skills and rapport building. All the world`s a stage. Let`s put on a show.
  • Established positive working environment that fostered teamwork and collaboration among staff members. Entertaining staff as well is key for moral.
  • Trained new bartenders on proper techniques, ensuring consistent quality across the team. Make sure to smile at all times.

Education

Associate of Applied Science - Social Studies Education

L. A. Valley College
Van Nuys, CA

Real Estate

Peirce Community College
Woodland Hills, CA

Skills

  • Cleanliness standards
  • Interpersonal abilities
  • Bar Equipment Maintenance
  • POS System proficiency
  • Clear and effective communication
  • Highly reliable
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Engaging personality
  • Outgoing Personality
  • Customer service expertise

Certification

The Ultimate Food and Restaurant Business Course

Additional Information

The 30 plus years in the Hospitality industry ( Hotel / Casino and restaurant expertise) makes me an ideal candidate to assist in managing a casino, restaurant or bar venue. My modern upbeat approach to the business is crucial in these times of social media and our guests changing viewpoints. Whatever position I receive will make my employer feel like he hit the jackpot. I`ve studied every aspect of casino business through my trained eyes to continue to improve and learn to be the best in the business.

Languages

Spanish
Native or Bilingual

Timeline

Senior Bartender

J. W. Marriott
06.1999 - 06.2024

Associate of Applied Science - Social Studies Education

L. A. Valley College

Real Estate

Peirce Community College
Dennis Cadena