Summary
Overview
Work History
Education
Skills
Accomplishments
Eagle Scout
Timeline
Generic

Dennis Caton

edgewood,MD

Summary

Dynamic and results-driven professional with proven leadership as a Shift Leader at Walgreens. Skilled in team supervision and problem-solving, I effectively managed operations and resolved customer issues, enhancing satisfaction. Experienced in inventory management and safety protocols, I consistently met productivity goals while fostering a positive work environment.

Overview

2
2
years of professional experience

Work History

Shift Leader

Walgreens
01.2025 - 04.2025
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Picker

Amazon
08.2023 - 10.2024
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Worked fast to meet assigned daily picking quotas.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Education

GED -

Harford Community College
Bel Air, MD
05-2009

Skills

  • Verbal and written communication
  • Sales expertise
  • Team collaboration and leadership
  • Team supervision
  • Flexible schedule
  • Safety processes and procedures
  • Problem-solving
  • Positive attitude
  • Shift checklists
  • Goal setting and tracking
  • Team leadership

Accomplishments

  • Achieved Eagle Scout project through effectively helping with an organization by managing a six-month project.

Eagle Scout

1. Take before and after photos of the project of building and refurbishing picnic tables 

2. Create an inventory list of materials

3. Organize funding for project materials 

4. Organize and lead a team to inform them of their task at hand to complete the project 

5. Type out detailed report on project and put together in binder 

Timeline

Shift Leader

Walgreens
01.2025 - 04.2025

Picker

Amazon
08.2023 - 10.2024

GED -

Harford Community College

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Dennis Caton