Dennis Chua
Crofton,MD
Summary
Seasoned Hematology Supervisor with over 20 years of experience in Clinical Laboratory science including high-complexity testing, quality assurance, and regulatory compliance. Demonstrated leadership from frontline Medical Technologist to Lead Medical technologist and now Hematology Supervisor. Proficient in instrument validation, process improvement,a and team management. Committed to delivering accurate and timely diagnostic results to support quality patient care.
Overview
23
23
years of professional experience
Work History
Laboratory Supervisor (Hematology)
Pathology and Laboratory Medical Services, VA Medical Center
01.2024 - Current
- Supervised a team of laboratory technicians and ensured compliance with all relevant regulations, leading to improvement in process efficiency
- Implemented lab protocols, which resulted in reduction in sample processing time.
- Coordinated maintenance and calibration of laboratory equipment, to reduce downtime.
- Worked closely with quality assurance team to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
- Developed strong working relationships with other departments, ensuring seamless integration of laboratory services within the larger organizational ecosystem.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Improved staff competency through continuing education, training and performance evaluations.
Lead Medical Technologist
P&LMS, VA Medical Center
09.2021 - 01.2024
- Trained and mentored junior technicians, improving overall team productivity.
- Maintained meticulous records and documentation for regulatory compliance.
- Oversaw inventory management within the lab, ensuring adequate supplies were available for all required tests while minimizing waste due to expiration or overstocking.
- Reduced turnaround time for test results by prioritizing tasks and coordinating with the medical team effectively.
- Provided support during accreditation and regulatory inspections, demonstrating the laboratory''s commitment to maintaining high standards of quality and safety.
- Developed and maintained positive relationships with vendors, ensuring timely deliveries and prompt resolution of any issues or concerns.
- Mentored junior technologists, fostering a collaborative environment conducive to learning and professional growth.
- Established a culture of continuous improvement within the lab team by encouraging open communication and constructive feedback among staff members.
- Assisted in the evaluation and selection of new equipment, ensuring optimal performance and reliability for laboratory operations.
- Evaluated quality control within laboratory using standard laboratory test and measurement controls.
Medical Laboratory Scientist
University of Maryland Medical Center
03.2002 - 07.2018
- Performed routine laboratory tasks and tests, contributing to increase in lab throughput
- Ensured proper disposal of hazardous materials, improving lab safety compliance.
- Utilized expertise in hematology, chemistry, Coagulation and Urinalysis to help with diagnosis of medical issues.
- Enhanced laboratory efficiency by implementing standardized testing procedures and protocols.
- Developed and implemented quality control system for reagent preparation, significantly reducing errors.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management.
- Reduced errors in test results by implementing rigorous quality control measures.
- Optimized use of laboratory information systems to ensure efficient data management and reporting.
- Improved patient care with timely and accurate processing of laboratory specimens.
Education
Bachelor of Science - Medical Technology
Trinity College
Quezon City, Philippines03-1982
MT -
American Medical Technologists
Medical Technology Rotation -
St. Luke's Medical Center
Quezon City, Philippines03-1982
Skills
- Verbal and written communication
- Maintenance scheduling
- Documentation and reporting
- Training and mentoring
- Standard operating procedures
- Performance reviews
- Schedule management
- Relationship building
- Equipment troubleshooting
- Quality control analysis
Timeline
Laboratory Supervisor (Hematology)
Pathology and Laboratory Medical Services, VA Medical Center
01.2024 - Current
Lead Medical Technologist
P&LMS, VA Medical Center
09.2021 - 01.2024
Medical Laboratory Scientist
University of Maryland Medical Center
03.2002 - 07.2018
Bachelor of Science - Medical Technology
Trinity College
MT -
American Medical Technologists
Medical Technology Rotation -
St. Luke's Medical Center
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