Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennis A. Cruzen

South San Francisco,CA

Summary

Dynamic Human Resources Manager with expertise in compensation benchmarking and HR data analysis. Proven ability to implement efficient HR systems, and cultivate inclusive workplace cultures. Known for a personable approach to coaching, employee engagement, and performance management.

Overview

20
20
years of professional experience

Work History

Human Resources Manager

InfoIMAGE, Inc.
Brisbane, CA
12.2023 - Current
  • Partnered with senior leadership to develop and implement workforce planning strategies aligned with evolving business goals.
  • Scaled workforce by 45 employees, driving end-to-end talent acquisition strategy and reducing time-to-hire by 25%.
  • Led succession planning and internal mobility efforts, focusing on performance management and leadership readiness.
  • Acted as a trusted advisor to senior leadership and staff, providing coaching, and managing complex employee relations cases.
  • Designed and delivered employee development programs, supporting on-the-job learning, and career pathing.
  • Identified department-level training needs through performance feedback, and worked with external vendors to source and deliver custom training programs.
  • Collaborated with managers to implement functional training aligned with department goals and business priorities.
  • Tracked and reported recruiting KPIs, including time to fill, offer acceptance, and new hire retention; used data to optimize strategy.
  • Built recruitment dashboards and retention reports to support workforce analytics and leadership planning.
  • Analyzed and advised on compensation structures using internal frameworks and market data.
  • Led the implementation of new HRIS systems and ensured compliance with labor laws and internal policies.
  • Promoted an inclusive and respectful workplace culture, aligned with company values and employee well-being.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Ensured up-to-date labor law compliance, including FMLA, ADA, and Title VII.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.

HR Business Partner

ICONIQ Capital
San Francisco, CA
11.2021 - 02.2023
  • Provided full-scope HR support to high-net-worth clients across multiple industries and states.
  • Directed recruiting strategies and onboarding across all client roles.
  • Coordinated and scheduled training delivery, including compliance sessions, and leadership coaching programs.
  • Coached leadership on employee development, performance conversations, and conflict resolution.
  • Identified training gaps across client teams and recommended appropriate learning resources, workshops, or vendors.
  • Coordinated and scheduled training delivery, including compliance sessions, and leadership coaching programs.
  • Administered compensation benchmarking, total rewards strategy, and compliance for multi-state clients.
  • Created handbooks and developed client-facing HR policies.
  • Maintained accurate HR metrics and reporting to inform decision-making.
  • Managed employee records and leaves of absence across multiple jurisdictions.
  • Ensure compliance with federal and local laws, regulations for clients.

HR Business Partner

Glencore Limited (formerly Chemoil Corporation)
San Francisco, CA
02.2012 - 11.2021
  • Supported HR strategy and operations during and after acquisition by Glencore.
  • Advised senior leaders on workforce planning, structure, and policy standardization across multiple business units.
  • Managed compensation and benefits across six states; led annual benchmarking reviews and pay equity audits.
  • Oversaw full-cycle recruitment and developed retention dashboards, reducing turnover by 12%.
  • Facilitated quarterly employee pulse surveys to assess engagement and inform leadership strategies.
  • Provided coaching and performance support to managers and individual contributors.
  • Assessed training needs based on performance data and regulatory requirements, partnering with legal and safety leads to roll-out effective training.
  • Coordinate and lead annual performance review processes.
  • Acted as the point of contact for employee relations, investigations, terminations, and accommodations.
  • Managed HRIS data entry, compensation changes, and system integrity using ADP and internal tools.
  • Coordinated post-acquisition HR integration, ensuring policy alignment, and team onboarding across divisions.
  • Maintained consistent standards of fairness and inclusion during major change initiatives.

HR Specialist (Civilian Service)

Defense Commissary Agency
01.2005 - 10.2011
  • Oversaw payroll and benefits administration for 50+ employees.
  • Processed new hire documentation, benefits enrollment, and compliance training.
  • Maintained confidential employee records and supported HR process audits.

Education

Bachelor of Business Administration (B.B.A) - Human Resource Management

California State University, Hayward
Hayward, CA
12-2011

Skills

  • Organizational design and workforce planning
  • Succession and leadership development
  • Coaching and performance management
  • Training needs assessment and program delivery
  • Compensation benchmarking and pay equity
  • HR data analysis and metrics
  • HR system implementation and project management
  • Legal compliance and employee relations
  • Workday HR and ADP Workforce Now
  • Payroll and benefits administration

Languages

Korean
Native/ Bilingual

Timeline

Human Resources Manager

InfoIMAGE, Inc.
12.2023 - Current

HR Business Partner

ICONIQ Capital
11.2021 - 02.2023

HR Business Partner

Glencore Limited (formerly Chemoil Corporation)
02.2012 - 11.2021

HR Specialist (Civilian Service)

Defense Commissary Agency
01.2005 - 10.2011

Bachelor of Business Administration (B.B.A) - Human Resource Management

California State University, Hayward

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