Dennis Cullison
Chincoteague,VA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Maintenance Supervisor offering Many years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
38
38
years of professional experience
Work History
Operation Supervisor
Armstrong Telephone
11.2013 - 01.2024
- Instituted quality control measures to reduce errors and maintain high standards of service delivery.
- Optimized resource allocation for improved operational efficiency and cost savings across departments.
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Streamlined operations by implementing efficient processes and workflows, leading to increased productivity.
- Developed strong relationships with key stakeholders, facilitating effective communication channels for better decision-making processes.
- Played an instrumental role in talent recruitment, development, retention strategies which resulted in building high-performing teams across the organization.
- Championed change management initiatives, fostering a culture of adaptability within the organization.
- Established clear performance metrics and targets, driving continuous improvement in operational effectiveness.
- Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
- Managed cross-functional teams to ensure seamless collaboration on key projects, enhancing overall performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
- Managed cross-functional teams for successful project completion and timely delivery.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Fleet Service Agent
Armstrong Telephone
01.2009 - 01.2024
- Facilitated productive relationships with vendors, negotiating contracts for parts procurement, maintenance services, and other essential supplies.
- Reduced downtime by proactively monitoring the condition of vehicles and coordinating necessary service appointments.
- Collaborated with stakeholders from various departments to develop strategies for optimizing fleet operations while minimizing costs.
- Conducted thorough investigations into incidents involving fleet vehicles to determine root causes and implement corrective actions as needed.
- Maintained compliance with safety regulations through regular inspections and adherence to established protocols.
- Streamlined communication with drivers, ensuring accurate and timely updates on routes, schedules, and vehicle status.
- Assisted in the development of cost-saving strategies by analyzing fuel consumption data and identifying areas for improvement.
- Coordinated with vendors for timely delivery of replacement parts, minimizing delays in vehicle repair turnaround times.
- Implemented training programs aimed at enhancing driver safety awareness and improving overall fleet performance metrics.
- Ensured optimal fleet utilization by effectively allocating resources based on operational requirements.
- Oversaw inventory management processes for spare parts warehouse, ensuring adequate stock levels were maintained at all times.
Safety Coordinator
Armstrong Telephone
01.1995 - 01.2024
- Recognized, documented, and advised on removal of hazards.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Developed new training programs to address performance and knowledge issues.
- Conducted safety audits and investigated plant quality issues.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Implemented hazard communication programs for chemical handling/storage procedures, maintaining MSDS records for easy access by employees during emergencies or routine operations.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Reduced accident rates through the development and implementation of effective safety training programs.
- Collaborated with management to develop strategic safety goals, promoting a strong culture of workplace safety.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Conducted investigations into incidents and reported on findings.
- Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problem solving.
- Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Championed regular toolbox talks on various safety topics, contributing to a well-informed workforce committed to safe practices.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Implemented an effective near-miss reporting system that encouraged employees'' involvement in identifying potential hazards before accidents occurred.
- Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Increased employee awareness of potential hazards by creating informative signage throughout the facility.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
Installation and Service Technician
Armstrong Telephone
03.1987 - 01.2024
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
- Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
- Elevated operational efficiency by utilizing advanced diagnostic tools to quickly identify system issues and implement effective solutions.
- Exceeded customer expectations with timely completion of complex installation projects while adhering to budget constraints.
- Increased team productivity by providing on-the-job training to junior technicians in installation and repair procedures.
- Minimized return visits by performing thorough quality checks after completing each installation or repair job.
- Collaborated effectively with cross-functional teams to ensure smooth project execution from start to finish.
- Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Continuously updated knowledge on industry trends and emerging technologies, enhancing skillset as an Installation Technician.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Managed maintenance activities, supervised staff and inspected equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Liaised with internal departments to optimize productivity and efficiency.
Construction
Armstrong Telephone
07.1986 - 01.2024
- Contributed to improved project forecasting through close monitoring of actual costs against budgeted amounts throughout the duration of each project.
- Increased profitability by identifying cost-saving opportunities in construction projects.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Operated power equipment to move materials and promote job efficiency.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Mentored junior team members, providing guidance on construction methods and techniques to improve their skillsets over time.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Developed strong relationships with suppliers, negotiating favorable pricing terms that contributed to overall project savings without sacrificing quality materials or service levels.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Conducted daily site inspections to identify potential safety hazards.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Improved worksite safety by consistently adhering to company protocols and guidelines.
- Assisted in minimizing project delays resulting from inclement weather conditions by working diligently to protect materials and equipment from exposure damage.
- Supported project managers in achieving deadlines, assisting in various tasks as required.
- Helped streamline the installation of utilities infrastructure for new constructions through close collaboration with specialized subcontractors such as electricians or plumbers.
- Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
- Increased project efficiency by effectively organizing and managing construction materials on job sites.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
Education
High School Diploma -
Burgettstown High School
Burgettstown PA 06.1984
Skills
- Computer literacy
- Logistics coordination
- Interpersonal skills
- Adaptability and flexibility
- Problem-solving abilities
- Inventory management
- Conflict resolution
- Safety awareness
- Strong teamwork
- Emergency response
- Excellent communication
- Driver supervision
- Quality control
- Vehicle maintenance knowledge
- Customer service orientation
- Attention to detail
- Fuel management
- Organizational skills
- Asset tracking
- Multitasking capabilities
- Environmental consciousness
- Forklift Operation
- Safety Regulations
- Vendor Relations
- Self-Directed
- Decision-Making
- Active Listening
Additional Information
I have worked for Armstrong Telephone for 37 Plus years. Starting in the bottom as a Construction worker and have held every position while climbing the ladder in our organization to running the day to day operations of the office. I am Directly involved with Budgeting, Safety, Maintenance , Customer service, scheduling, inventory control and everything else involved with running the office. I am moving to Chincoteague Island in January and am sure that I would be a good fit for your company. I have a longstanding loyal work history.
Timeline
Operation Supervisor
Armstrong Telephone
11.2013 - 01.2024
Fleet Service Agent
Armstrong Telephone
01.2009 - 01.2024
Safety Coordinator
Armstrong Telephone
01.1995 - 01.2024
Installation and Service Technician
Armstrong Telephone
03.1987 - 01.2024
Construction
Armstrong Telephone
07.1986 - 01.2024
High School Diploma -
Burgettstown High School