DENNIS DAUZ
13594 POTTER CREEK DR, EASTVALE,CA
Summary
Accomplished Administrative Assistant with a proven track record at LifeLink Hospice & Palliative Care, Inc., enhancing office efficiency and improving workflow through expert management of front office operations and customer engagement. Skilled in computer applications and professional communication, I significantly contributed to team productivity and customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrator Assistant
PARTNERS HOME HEALTH CARE, INC.
08.2020 - Current
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
- Collaborated with colleagues on creating presentations for meetings resulting in clear communication of ideas.
- Reduced errors in documentation through meticulous proofreading before submitting reports or other written materials.
- Improved team collaboration by managing schedules and coordinating meetings for staff members.
- Performed routine analysis and calculations to process data for internal reports.
Administrator Assistant
LIFELINK HOSPICE & PALLIATIVE CARE, INC.
03.2020 - Current
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Administrator Assistant
LIFELINK HEALTH PROVIDERS, INC.
03.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Office Coordinator
AMERICADE HEALTH SERVICES, INC.
Montebello, California
07.2003 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
JOHN MARSHALL HIGH SCHOOL
LOS ANGELES 06.1993
Skills
- Front office operations
- Customer Engagement
- Verbal Communication
- File Organization
- Meeting Scheduling
- Spreadsheet Creation
- Calendar Management
- Customer Service
- Time Management
- Critical Thinking
- Computer Skills
- Professional Communication
- Office Administration
Certification
- Home Care Administrator Certificate Program Training - Tuesday, July 25, 2023 - Thursday, July 27, 2023
Timeline
Administrator Assistant
PARTNERS HOME HEALTH CARE, INC.
08.2020 - Current
Administrator Assistant
LIFELINK HOSPICE & PALLIATIVE CARE, INC.
03.2020 - Current
Administrator Assistant
LIFELINK HEALTH PROVIDERS, INC.
03.2020 - Current
Office Coordinator
AMERICADE HEALTH SERVICES, INC.
07.2003 - 01.2020
High School Diploma -
JOHN MARSHALL HIGH SCHOOL
- Home Care Administrator Certificate Program Training - Tuesday, July 25, 2023 - Thursday, July 27, 2023
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