Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Doran

Customer Service Manager
Lady Lake,FL

Summary

Hardworking Meat Department Manager adept at providing customers with positive experience at every visit. Maintain stock on shelves and cold storage areas attractive with best meats. Offering 7 years of experience managing meat department for busy grocery stores.

Overview

11
11
years of professional experience

Work History

Meat Department Manager

The Fresh Market
Charlotte, NC
06.2014 - 06.2021
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Conducted inventories of stock and documented losses using .
  • Trained new employees on handling, safety and stocking procedures.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels on daily basis and placed orders for products and merchandise for restocking purposes.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.

Property Manager

Laramargroup
Charlotte, NC
03.2012 - 03.2014
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market

Server Trainer

Olive Garden Restaurant
Charlotte, NC
01.2010 - 03.2012
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

Education

GED -

Hampton Bays High School
Hampton Bays NY
06.1983

Skills

  • Analyzing Profitability
  • Compliance Requirements
  • Merchandise Promotion and Display
  • Shift Coverage

Timeline

Meat Department Manager

The Fresh Market
06.2014 - 06.2021

Property Manager

Laramargroup
03.2012 - 03.2014

Server Trainer

Olive Garden Restaurant
01.2010 - 03.2012

GED -

Hampton Bays High School

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Dennis DoranCustomer Service Manager