DENNIS DOWE
Carbon County,PA
Summary
My intention is to secure a position as a medical assistant. Although I have worked in many levels of the food service industry and retail ranging from server, attendant, cashier, grill cook, food prep, cash management, scheduling, inventory planning, replenishment, displays and customer service , I have honed these skills which will aid me in helping as a medical assistant.
Recent graduate with foundational knowledge in medical assistance
and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills.
Prepared to start a new career in medical assistance and make meaningful contributions with commitment and drive.
Recent graduate with foundational knowledge in medical assistance a Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Residential Food Service Director
COHMAR
01.2022 - 07.2022
- Directed food service operations, ensuring compliance with health and safety regulations.
- Managed budget allocation, optimizing resource use across multiple dining facilities.
- Implemented menu planning strategies, enhancing customer satisfaction and dietary variety.
- Led staff training initiatives, improving team performance and operational efficiency.
- Developed supplier relationships, securing quality ingredients to meet service standards.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Store General Manager
Spirit Halloween
08.2019 - 11.2019
- Supported the District Store Manager in day-to-day operations of a Retail Store with additional responsibilities in assisting store staff in their daily activities;
- Scheduling and Hiring of Store staff, including Assistant Managers and Sales Associates.
- Controlling Payroll Budgets during 3 Phases of the Business – Store Set Up, Operating and Tear Down Payroll Budgets
- Record Sales in the Rio Grande Location, breaking all records since the seasonal store was introduced to the County in 2008
- Controlled Shrink by following all aspects of the Asset Management Program
- Controlling the daily functions of a busy retail store while assisting customers with purchases, managing the associates and assisting the management team.
- Cash Handling: Managed change fund and operated cash register, maintained receiving payments and change, handled cashing checks and computing cash receipts, formulated daily activity record, handled monetary deposits, managed cash drawers and cash pick-ups.
- As Manager on Duty, open/close the store, unlock or lock secured areas, assign daily projects to all store associates, open/close cash registers, conduct morning/closing associate meetings.
- Directed daily operations to optimize store performance and enhance customer satisfaction.
Food Service Prep/Pantry/Salads
A Ca Mia Italian Restaurant
05.2019 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Food Service Dinner Chef
Country Club Tavern
04.2017 - 08.2018
- Prepare and cook food in a Resort Atmosphere, catering to guests of the resort, as well as walk in guests. Duties of the chef included, preparing, cooking and presenting grilled menu items, including steaks, filets and seafood as well as sautéed, broiled and baked menu items.
- Kitchen - maintain and manage professional kitchen environment by monitoring cleanliness, supporting quality brand materials, implementing new kitchen strategy and action plans to maintain a safe and structured environment.
- Tasks:
- Prepare various types of foods and beverages per customer's request.
- Clean food preparation areas, cooking surfaces, and utensils.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Maintain sanitation, health, and safety standards in work areas.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Verify that prepared food meets requirements for quality and quantity.
- Wash, cut, and prepare foods designated for cooking. Clean, stock, and restock workstations.
- Trained and mentored junior chefs, fostering skill development and teamwork.
Food Service Cook/Kitchen Manager
Genesis HealthCare
11.2015 - 04.2016
- Prepare and cook food in a Healthcare Facility with a limited menu. Duties of the cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.
- Kitchen - maintain and manage professional kitchen environment by monitoring cleanliness, supporting quality brand materials, implementing new kitchen strategy and action plans to maintain a safe and structured environment.
- Tasks:
- Prepare various types of foods and beverages per customer's request.
- Clean food preparation areas, cooking surfaces, and utensils.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Maintain sanitation, health, and safety standards in work areas.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Verify that prepared food meets requirements for quality and quantity.
- Wash, cut, and prepare foods designated for cooking.
- Clean, stock, and restock workstations
- Prepared and cooked meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen equipment and workstations.
Server
Mad Batter
11.2014 - 11.2014
- Follow the company standards and rules, work as a team with other waiters and assistant waiters.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order fulfillment and guest satisfaction.
- Trained and mentored new staff on menu knowledge and service standards.
Server/Line Cook/Expeditor/Saute Chef
Little Italy Restaurant
04.2006 - 11.2013
- Part of the Original Staff when Restaurant Opened in 1996 -2001
- Provide an excellent service service to the guests with warm smile, know the menu and the guests special needs and diets, follow the company standards and rules, work as a team with other waiters and assistant waiters. Equipped with innate ability to put a guest at ease, resulting in among the highest tips per shift.
- Trained and certified as an expeditor, checked presentation of plates, met the demands of incoming food orders, prepared hot foods, side dishes and baked goods, maintained stock levels throughout the shift.
- Prep salads/meats/etc., Cook everything including saute, Dishes, Cleaning/ Sanitation, Extensive saute & Pasta Drop, Rotate stock.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Managed multiple tables efficiently, ensuring smooth dining experiences for all patrons.
Assistant Manager
Spirit Halloween
08.2008 - 11.2009
- Supported the Retail Store Manager in day-to-day operations of a Retail Store with additional responsibilities in assisting store staff in their daily activities;
- Controlling the daily functions of a busy retail store while assisting customers with purchases, managing the associates and assisting the management team.
- Cash Handling: Managed change fund and operated cash register, maintained receiving payments and change, handled cashing checks and computing cash receipts, formulated daily activity record, handled monetary deposits, managed cash drawers and cash pick-ups.
- As Manager on Duty, open/close the store, unlock or lock secured areas, assign daily projects to all store associates, open/close cash registers, conduct morning/closing associate meetings.
- Oversaw daily store operations, ensuring efficient workflow and customer service excellence.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
Cook
United States Coast Guard, Training Center Cape May
08.2005 - 12.2005
- As a cook I would maintain a clean organized as well as sanitized work place, cook for more then 200 training cadets and supporting personnel during the breakfast hours. Prepare nutritious as well balanced breakfast and lunch.
Server/Cook
Schellenger's Restaurant
05.2005 - 08.2005
- Follow the company standards and rules, work as a team with other waiters and assistant waiters.
Cook
Burdette Tomlin/Cape Regional Hospital
11.2003 - 03.2005
- Provide an excellent service service to the guests with warm smile, know the menu and the guests special needs and diets, follow the company standards and rules, work as a team with other waiters and assistant waiters. Equipped with innate ability to put a guest at ease, resulting in among the highest tips per shift.
- Trained and certified as an expeditor, checked presentation of plates, met the demands of incoming food orders, prepared hot foods, side dishes and baked goods, maintained stock levels throughout the shift.
- Prep salads/meats/etc., Cook everything including saute, Dishes, Cleaning/ Sanitation, Extensive saute & Pasta Drop, Rotate stock.
- Set up the Cold Production Process and maintained high standards for Cold Food Vending Products - Received many accolades for the quality and variety of products.
Company Owner
Legendary Candles, PA Renaissance Faire
05.2001 - 10.2003
- Managed all aspects of this start up company, including building, fixturing, making and stocking the shoppe on the main concourse of the Faire.
- Responsible for keeping shelves stocked, keeping inventory, making the candles we sold in the store, filling the candle orders, packing and shipping orders, calling the customers when orders were done, and greeting the customers as they walked into the store
- Developed unique candle products, enhancing product line and customer appeal.
- Managed all aspects of business operations, ensuring smooth workflow and efficiency.
- Implemented marketing strategies to increase brand visibility at local fairs and events.
Server/Cook/Expeditor
Little Italy Restaurant
05.1996 - 03.2001
- Start Up Team at New Restaurant Opening
Server
Urie's Waterfront Restaurant
04.1993 - 08.1995
- Provide an excellent service to the guests with warm smile, know the menu and the guest’s special needs and diets, follow the company standards and rules, work as a team with other waiters and assistant waiters.
Candle Maker/Sales
Flim Flam Candles
01.1991 - 11.1991
- Responsible for keeping shelves stocked, keeping inventory, making the candles we sold in the store, filling the candle orders, packing and shipping orders, calling the customers when orders were done, and greeting the customers as they walked into the store.
Server
Restaurant Maureen
06.1986 - 05.1990
- Trained at one of the premiere restaurants in Cape May as a Back Waiter, Host, and Front Waiter.
- Promoted to trainer after one year on the job.
Education
High School Diploma -
Lower Cape May Regional
Cape May, NJ01.1984
Clinical Medical Assistance Program Certification - Medical Assistance
Monroe Career & Technical Institute
Bartonsville, PA07-2025
Skills
- Cooking, Serving, Teamwork Skills, People Management, Interpersonal Communication Skills, Verbal communication skills, Creative thinking skills, Organizational skills, Negotiating skills, Risk Taking, Customer Service skills, Multi-Tasking, Resourcefulness
- Ordering and purchasing
- Staff training and development
- Sanitation standards
- Staff leadership
- Portion control
- Nutrition
- Food safety control
- Teamwork
Certification
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
- Medical Terminology Training - 33 hours
Timeline
Residential Food Service Director
COHMAR
01.2022 - 07.2022
Store General Manager
Spirit Halloween
08.2019 - 11.2019
Food Service Prep/Pantry/Salads
A Ca Mia Italian Restaurant
05.2019 - 08.2019
Food Service Dinner Chef
Country Club Tavern
04.2017 - 08.2018
Food Service Cook/Kitchen Manager
Genesis HealthCare
11.2015 - 04.2016
Server
Mad Batter
11.2014 - 11.2014
Assistant Manager
Spirit Halloween
08.2008 - 11.2009
Server/Line Cook/Expeditor/Saute Chef
Little Italy Restaurant
04.2006 - 11.2013
Cook
United States Coast Guard, Training Center Cape May
08.2005 - 12.2005
Server/Cook
Schellenger's Restaurant
05.2005 - 08.2005
Cook
Burdette Tomlin/Cape Regional Hospital
11.2003 - 03.2005
Company Owner
Legendary Candles, PA Renaissance Faire
05.2001 - 10.2003
Server/Cook/Expeditor
Little Italy Restaurant
05.1996 - 03.2001
Server
Urie's Waterfront Restaurant
04.1993 - 08.1995
Candle Maker/Sales
Flim Flam Candles
01.1991 - 11.1991
Server
Restaurant Maureen
06.1986 - 05.1990
High School Diploma -
Lower Cape May Regional
Clinical Medical Assistance Program Certification - Medical Assistance
Monroe Career & Technical Institute
ADDITIONAL INFORMATION
- Highly talented and resourceful worker with experience in management, teaching, training and food service. Experienced and groomed in catering to customers and operates large-volume, single-purpose cooking equipment.
- Qualifications:
- Proven ability to manage (Genesis HealthCare and Spirit Halloween)
- Knowledge in computer operations
- Thorough knowledge of food-safety regulations and standards in management.
- Great ability to work under pressure
- Excellent physical stamina and the ability to multi-task.
- Remarkable ability to work independently and work in a team.
- Great ability to promote outstanding customer relations.
- Remarkable problem-solving and decision-making skills.