Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dennis Edinbyrd

Gardena,CA

Summary

Dynamic Lead Water Technician with a proven track record at Servpro, enhancing water restoration services through expert water quality analysis and strong team leadership. Excelled in reducing property loss, exceeding revenue targets by fostering client satisfaction, and ensuring safety compliance. Skilled in chemical handling and backflow prevention, I significantly contributed to conservation efforts and efficiency improvements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Water Technician

Voge Inc
08.2019 - 06.2024
  • Managed time effectively to balance multiple tasks simultaneously while maintaining high level of service quality.
  • Maintained clean and organized workspace for optimal efficiency during busy events.
  • Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
  • Reduced property loss by promptly responding to emergency calls and quickly assessing extent of water damage.
  • Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
  • Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
  • Upheld company reputation by maintaining professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in restoration process.
  • Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of restoration process.
  • Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout entire process.
  • Improved client satisfaction by providing timely and efficient water restoration services.
  • Adhered to EPA and OSHA regulations.

Lead Water Technician

Servpro
07.2015 - 08.2019

Spearheaded community outreach initiatives aimed at educating customers about responsible water usage practices that contributed to overall conservation efforts.

  • Trained new hires on proper procedures, safety protocols, and equipment usage, ensuring consistency in service delivery.
  • Maintained compliance with local, state, and federal regulations regarding water treatment and distribution.
  • Monitored consumption patterns to identify trends and provide recommendations for improving efficiency or reducing waste.
  • Performed general sweeping, scrubbing and mopping of hardwood, laminate and tiled floors across 200 square foot 2 facility each day.

Water Restoration Technician

Service Masters Inc
03.2016 - 07.2019
  • Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
  • Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
  • Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
  • Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
  • Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of the restoration process.

Education

Electrician -

La Trade Tech
Los Angeles, CA
10-1995

Skills

  • Water Quality Analysis
  • Chemical handling knowledge
  • Team Leadership Qualities
  • Backflow prevention knowledge

Certification

iicrc water certification

fork lift certification

Timeline

Lead Water Technician

Voge Inc
08.2019 - 06.2024

Water Restoration Technician

Service Masters Inc
03.2016 - 07.2019

Lead Water Technician

Servpro
07.2015 - 08.2019

Electrician -

La Trade Tech
Dennis Edinbyrd