Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Education and Training
Generic

Dennis Feighner

Staunton,VA

Summary

Skilled Maintenance offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Forward-thinking Manager with 20 plus years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing HVAC and Maintenance equipment.

Resourceful and adaptable Manager with over 20 plus years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.

Hardworking and motivated management professional with 20 plus-year record of success in Maintance and solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.

Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.

Entrepreneurial Owner known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth.

Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

12
12
years of professional experience

Work History

Manager and Owner

D & P Cleaning & Maintenance Service
Norfolk, VA
06.1992 - 08.1998
  • Managed Cleaning and maintenance department with over 10 employees and with a min. budget.
  • Managed day-to-day operations, including supervision and assignment delegation for 10-member team.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Determined efficient work schedules for team on a daily basis to keep project moving and each shift properly staffed.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Coached new team members on job tasks and performance strategies.
  • Showed over 10 associates new procedure and product techniques over monthly base.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Partnered with Co- owners to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Gave input on how to improve training and employee productivity.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Trained !0 employees in inventory practices, POS systems and product knowledge, contributing to100% increase in customer satisfaction ratings.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Monitored safety and functionality of Cleaning and maintance equipment and made adjustments to optimize productivity.
  • Increased safety awareness by which led to no injuries on team.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Maintained high level of morale and team-work on production floor through frequent communication with 10 employees.
  • Oversaw personnel recruitment, performance and scheduling.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 100%.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.

Maintenance Supervisor

Cheaspeake Redevelopment & Housing Authority
Cheaspeake, Va.
05.1986 - 06.1996
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Read blueprints and specifications to determine best methods to approach to remodel and serving guidelines.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Implemented new component, fixture and motor systems to increase power flow abilities.
  • Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
  • Used electrical drawings to troubleshoot and repair electromechanical and various other systems.
  • Managed team of employees, daily progress reports and overall project planning.
  • Diagnosed and repaired mechanical machinery issues.
  • Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
  • Performed repair work on [Type] and [Type] equipment, typically returning machines and tools to service within [Number] [Timeframe].
  • Oversaw onsite safety compliance to safety regulations and OSHA standards.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Eliminated downtime, designed effective budgets, allocated tasks and maintained high standards of production to optimize productivity.
  • Maintained performance by cleaning and lubricating components such as [Type] and [Type].
  • Identified and implemented new method for streamlining [Type] process that resulted in increased workflow by [Number]%.
  • Double checked supply inventories to ensure project specific correctness and optimize work readiness.
  • Implemented improved training procedures to better develop new personnel.
  • Actualized strategic plans and managed equipment, lifecycles and processes.
  • Developed process improvements to increase reliability and equipment performance.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
  • Managed and delegated 10] employees.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Coordinated with outside vendors to prepare for large HVAC installations and complex repairs.
  • Specialized in HVAC systems, completing thorough inspections and skilled repairs.
  • Specialized in HVAC systems, completing thorough inspections and skilled repairs.
  • Coordinated with outside vendors to prepare for large [HVAC } installations and complex repairs.
  • Specialized in HVAC systems, completing thorough inspections and skilled repairs.
  • Operated light, fan, plumbing, hydraulic, electrical and pneumatic systems and managed employees.
  • Read blueprints and specifications to determine best methods to approach to remodel projects.
  • Removed snow from sidewalks using shovels and [Type] equipment and placed rock salt to prevent falls.
  • Cleaned restrooms using ammonia and other chemicals to minimize spread of germs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Completed routinely and to maintain operations throughout entire facility.
  • Completed assignments on-time and under budget.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Worked with Hand and power tools safely to alleviate min. workplace accidents.
  • Mowed and trimmed lawns, using mowers and hand-powered trimmers, cleared debris from the grounds.
  • Secured all doors and windows after hours to prevent theft and trespassers.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Fixed building systems and structural components using professional finishes.

Education

High School Diploma -

Jefferson High School
Lafayette, iN

Skills

  • Contract development and management
  • Issue and conflict resolution
  • Capital improvement planning
  • Project management
  • Key accounts and territory management
  • Brand management
  • Staff development
  • Lead generation
  • Systems and automation applications
  • Adaptive team player
  • Staff training and development
  • MS Office proficient
  • Flexible schedule
  • Loss prevention
  • Advanced mathematical aptitude
  • Superior organization skills
  • Organized
  • Savvy negotiator
  • Detail-oriented
  • Strong communication skills
  • Employee scheduling
  • Store maintenance
  • Time management
  • Invoice processing
  • Organizational strengths
  • Courteous demeanor
  • Personnel training and development
  • Flexible scheduling
  • Inbound and outbound calling
  • Excellent multi-tasker
  • Inventory control procedures
  • Dependable and reliable
  • Effective team player
  • Office equipment proficiency
  • Proficient in MS Office
  • Cash handling accuracy
  • Team management
  • Performance evaluations
  • Employee training
  • Budget administration
  • Maintenance scheduling
  • Customer relationship management
  • Process improvement
  • Vendor negotiation
  • Inventory management
  • Effective communication
  • Problem solving
  • Staff mentoring
  • Safety compliance
  • Strategic planning
  • Competitor research
  • Risk management
  • Regulatory compliance
  • Coaching and mentoring
  • Policy and procedure development
  • Performance management
  • Partnership development
  • Networking strategies
  • Revenue management
  • Trend analysis
  • Budget control
  • Work prioritization
  • Customer service
  • Relationship building
  • Documentation and reporting
  • Business administration
  • Business planning
  • Disciplinary techniques
  • Employee onboarding
  • Conflict resolution
  • Sales management
  • Operations management
  • Vendor management
  • Decision-making
  • Change management
  • Resource allocation
  • Recruiting and interviewing
  • Stakeholder management
  • Verbal and written communication
  • Task delegation
  • Innovation management
  • Expense tracking
  • Goal setting
  • Clear communication
  • Schedule preparation
  • Shift scheduling
  • Policy implementation
  • Workforce management
  • Team leadership
  • Data analysis
  • Cross-functional teamwork
  • Contract management
  • Complex Problem-solving
  • Salesforce management
  • Negotiation
  • Safety procedures
  • Financial records oversight
  • Product management
  • Cross-functional team management
  • Expectation setting
  • Customer relationship management (CRM)
  • Skype
  • Sales techniques
  • Financial management
  • Project planning
  • Business development
  • Marketing
  • Key performance indicators
  • Emergency response
  • Staff management

Accomplishments

  • Customer Interface
    Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders
  • Customer Service
    Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Computed Data Reports
    Provided required weekly, monthly and quarterly reports listing figures and employee track records.
  • Customer Assistance
    Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Sales
    Consistently generated additional revenue through skilled sales techniques.
  • Process Improvement
    Created new departmental procedures manual. Assessed organizational training needs.
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual.

Additional Information

Veteran: with honorable discharge 1973 to 1977, Maintenance Supervisor background, and have apprenticeship in HVAC

Timeline

Manager and Owner

D & P Cleaning & Maintenance Service
06.1992 - 08.1998

Maintenance Supervisor

Cheaspeake Redevelopment & Housing Authority
05.1986 - 06.1996

High School Diploma -

Jefferson High School

Education and Training

other
Dennis Feighner