Dennis Frances
Spencer,TN
Summary
Professional in human resources, equipped for impactful contributions. Strong background in employee relations, policy implementation, and recruitment processes. Focused on team collaboration and delivering results. Reliable and adaptable to evolving organizational needs. Skilled in conflict resolution, compliance, and HR systems management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Talent Acquisition/HR Administrator
ECOPLEXUS INC.
10.2022 - 11.2024
- The attrition rate went from 30% down to 10% in 2023.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Conducted thorough recruitment processes to attract top talent in the industry.
- Answered employee inquiries regarding health benefits and 401k options.
Talent Acquisition Partner
ACUREN GROUP INC.
06.2021 - 08.2022
- Managed all US and Canadian Wind postings, usually 10 - 20 requisitions at a time.
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
- Led diversity and inclusion initiatives within the talent acquisition team, promoting an inclusive work environment for all employees.
- Collaborated with internal stakeholders to align talent needs with organizational growth goals, ensuring a proactive approach to workforce planning.
- Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
Corporate Recruiter
Florida Power & Light Company/NextEra Energy Inc.
08.2012 - 06.2021
- Managed 30 - 50 calls a day as a Sr HR Service Specialist
- Managed 100 calls a day during open enrollment
- Collaborated with various departments to define job qualifications.
- Implemented diversity initiatives in recruitment practices, resulting in a more inclusive workforce that better reflects organizational values.
- Enhanced candidate pool by implementing advanced sourcing techniques and utilizing various recruitment channels.
- Negotiated offers with selected candidates, balancing both company budget constraints and individual salary expectations for mutually beneficial agreements.
- Visited colleges and job fairs to inform people about job opportunities.
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Streamlined service processes for quicker response times, enhancing overall customer experience.
HR Coordinator
THE CLUB AT ADMIRALS COVE
09.2006 - 08.2012
- Conducted New Hire orientation sessions monthly.
- Assisted in benefit enrollment periods
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Assisted in benefit presentations including presentations in Spanish for our Spanish speaking employees
Education
Bachelor of Applied Science - Organizational Management
Indian River State College
Ft. Pierce05.2012
Skills
- Onboarding and orientation
- Recruitment and selection
- Job descriptions creation
- FMLA administration
- Vendor relationship management
- Talent acquisition strategies
- Employee retention strategies
- Microsoft office Suite
- Google Suite
- Human resources management systems
- ATS systems
- Report preparation
- Pre-employment screening
- Candidate searching
Certification
- SHRM-CP, Society of Human Resources Management 2024 July
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Talent Acquisition/HR Administrator
ECOPLEXUS INC.
10.2022 - 11.2024
Talent Acquisition Partner
ACUREN GROUP INC.
06.2021 - 08.2022
Corporate Recruiter
Florida Power & Light Company/NextEra Energy Inc.
08.2012 - 06.2021
HR Coordinator
THE CLUB AT ADMIRALS COVE
09.2006 - 08.2012
Bachelor of Applied Science - Organizational Management
Indian River State College
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