Dennis Garl Jr
Dd,PA
Summary
Skilled security professional with 16 years providing security services in Federal Facilities, Corporate Facilities, Apartment Bldgs, Retail Facilities, Construction Sites ,Universities, and Health Care Environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Installation Manager
Berkshire Systems Group Inc.
02.2020 - Current
As the Installation Manager I managed the team of installers that are responsible for installing, servicing, and repairing structures and major components. I Scheduled and oversaw the installation of products. Being the Installation Manager I ensured adherence to contract specifications and established policies and procedures.
Security Supervisor
Berkshire Systems Group Inc.
01.2019 - 02.2020
- Oversaw team of security technicians and managed scheduling and performance evaluations.
Technical Support Specialist
Berkshire Systems Group Inc.
10.2008 - 01.2019
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
Education
High School Diploma -
Oley Valley Senior High School
Oley, PA06.1995
Skills
- Access Control Systems
- CAD
- Customer Relations and Support
- Excellent Customer Communication
- CCTV Systems
- Software Programming and Systems Calibration
- Installation and Service
- All clearances to State Facilities, Schools and Universities, Gov Bldgs are current
- Highly Skilled in Low Voltage Implementation and Troubleshooting
Accomplishments
Over the years , I have created great customer relationships.
- Supervised team of 6 staff members.
- Documented and resolved technical issues which led to systems consistency and proper operation.
- Collaborated with team of 3 in the development of TRHMC project systems migration.
- Achieved several system certifications
Certification
Siemens Certified, XLS, and MXL Certified
Genetec Omnicast Certified
Bosch RPS
DMP Certified
Open Options Advanced Certified
Panasonic Certified
Salient Systems Certified
10 hour OSHA Training
Scissors Lift Certified
Aiphone Certified
Lenel Certified
Napco Certified
Timeline
Installation Manager
Berkshire Systems Group Inc.
02.2020 - Current
Security Supervisor
Berkshire Systems Group Inc.
01.2019 - 02.2020
Technical Support Specialist
Berkshire Systems Group Inc.
10.2008 - 01.2019
High School Diploma -
Oley Valley Senior High School