Dennis Ginnow
Illinois Tool Works Inc
Eliot
17
years of professional experience
Detail-oriented machine operator known for enhancing safety protocols and optimizing production processes. Proven ability to conduct thorough equipment inspections and communicate effectively with team members.
Work History
Machine/Equipment Operator
1 Year 4 Months- Operated heavy machinery to ensure efficient production processes.
- Conducted routine inspections to maintain equipment reliability and safety standards.
- Collaborated with team members to troubleshoot operational issues promptly.
- Adhered to safety protocols, minimizing workplace incidents and enhancing overall safety culture.
Machine Operator
2 Years 9 Months- Operated machinery efficiently to ensure smooth production processes.
- Monitored equipment performance, identifying and resolving issues proactively.
- Maintained safety standards, ensuring compliance with operational protocols.
- Trained new operators in equipment handling and safety procedures.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Assistant Store Manager
1 Year 3 Months- Trained and mentored staff on sales techniques, improving overall team performance and productivity.
- Developed promotional strategies that increased foot traffic and boosted sales during peak seasons.
- Led team in daily operations to enhance customer service and store efficiency.
- Implemented inventory control procedures, reducing stock discrepancies by optimizing supply chain processes.
- Coordinated with vendors to ensure timely delivery of products, maintaining optimal stock levels at all times.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Customer Service Leader
12 Years- Developed and implemented strategies to improve customer satisfaction and loyalty initiatives.
- Streamlined complaint resolution process, resulting in faster response times and increased customer retention.
- Led customer service team to enhance shopping experience through effective training and mentorship.
- Analyzed customer feedback data to identify trends and recommend actionable improvements for service delivery.
- Coordinated staff schedules to ensure optimal coverage during peak hours, enhancing operational efficiency.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Escalated issues to proper supervisors when standard processes were not effective.
- Greeted customers and listened closely to problems described to determine solutions.
Education
Associate of Science - Accounting
Associate of Science - Business Management
High School Diploma
Skills
Industrial machinery operation
Detailed equipment inspections
Injury mitigation strategies
Team collaboration
Precision-focused
Rapid skill adaptation
Proficient in adapting to different business contexts
Accomplishments
Service Star at Hannaford Supermarket
Timeline
Machine/Equipment Operator
Illinois Tool Works Inc
04.2025 - CurrentRead More
Machine Operator
MTi Polyexe
06.2022 - 03.2025Read More
Assistant Store Manager
Nouria Energy
03.2021 - 06.2022Read More
Customer Service Leader
Hannaford Supermarket
09.2009 - 09.2021Read More
New Hampshire Technical Institute
Associate of Science from Accounting
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New Hampshire Technical Institute
Associate of Science from Business Management
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Shaker Regional High School
High School Diploma
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