Dennis Gonzales
Technician
Austin,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
3
3
years of professional experience
Work History
Technician
Applied Materials
Austin, TX
05.2021 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on racks and chambers.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Kept work consistently compliant with 5S standards.
Dasher
DoorDash
Austin, TX
05.2020 - 05.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Floor Staff
Southwest Theaters - Lake Creek
Austin, TX
10.2018 - 09.2019
- Sold tickets to customers and recommended seating when needed.
- Handled and sold food items to customers.
- Cleaned theaters on time and regularly.
- Discarded trash from the lobby and hallways.
- Directed customers to where their theater was.
- Trained new employees.
Education
High School Diploma -
Mcneil High School
Austin, TX05.2020
Skills
- Power Tools and Equipment
- Complex Repairs
- Lean Manufacturing
- Video Conferencing
- Work Planning and Prioritization
- Routine Inspections
- Customer Service
- Heavy Lifting
- Blueprint Reading
- Overseeing Technicians
- System Tests
- System Installation
Timeline
Technician
Applied Materials
05.2021 - Current
Dasher
DoorDash
05.2020 - 05.2021
Floor Staff
Southwest Theaters - Lake Creek
10.2018 - 09.2019
High School Diploma -
Mcneil High School
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