Dennis Goss
Assisted Student Transportation (913) 262-6542
Nevada,MO
47
years of professional experience
Dependable Driver experienced in safe and timely transportation of students. Delivered exceptional customer service and maintained high safety standards while adapting to changing transportation demands. Fostered professional relationships through engaging interactions and upheld a clean driving record.
Work History
Driver, Driver Tranner
1 Year 9 Months- Operated transportation vehicles safely and efficiently, ensuring timely student arrivals.
- Adapted quickly to changing transportation demands, ensuring consistent service quality.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained accurate records of daily trips and vehicle maintenance logs for accountability.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Provided exceptional customer service by addressing student needs during transportation.
Down Stocker and Sales Floor Customer Service
4 Years 6 Months- Assisted customers with product location, providing exceptional service and support.
- Organized and stocked merchandise to ensure optimal inventory levels and product availability.
- Collaborated with team members to streamline stocking processes, improving workflow efficiency.
- Maintained cleanliness and safety standards in stock areas, enhancing overall workplace efficiency.
- Trained new staff on stocking procedures and best practices for inventory management.
- Monitored stock levels and reported discrepancies to management for timely resolution.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Improved customer satisfaction by promptly locating items and providing product information.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
Shop Manager
33 Years 10 Months- Oversaw daily shop operations, ensuring efficient workflow and high-quality service delivery.
- Managed customer inquiries and resolved issues effectively, enhancing overall satisfaction rates.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Education
High School Diploma
No Degree - General Studies
Skills
Valid Driver's license
Valid driver's license
Safe driving practices
Accident-free history
Road safety compliance
GPS and route planning
Urban driving
Adaptable availability
Punctual and reliable
Flexible schedule
Customer service
Timeline
Driver, Driver Tranner
Assisted Student Transportation (913) 262-6542
08.2024 - 05.2026Read More
Down Stocker and Sales Floor Customer Service
Menards (913) 777-0147
09.2018 - 03.2023Read More
Shop Manager
G&J Auto Trim
07.1979 - 05.2013Read More
Missouri Western State University
No Degree from General Studies
Read More
Savannah R111 High School
High School Diploma
Read More