Dennis Gugin
Allied Universal Security Services
Washington,MI
3
Languages
21
Years of experience
Dedicated Security Officer with proven skills in emergency response and incident documentation. Known for strong communication and conflict de-escalation abilities, committed to ensuring safety and security in high-pressure environments.
Work History
Security Officer / Emergency Response Technician
11 Years 10 Months- Conducted routine patrols to identify and mitigate potential security risks.
- Monitored access points to ensure security protocols were followed.
- Responded promptly to incidents, providing detailed reports for management review.
- Trained new security personnel on operational procedures and emergency response protocols.
- Patrolled and monitored premises in company vehicle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Evaluated security policies regularly, recommending updates to align with best practices and compliance standards.
- Responded promptly to incidents, including alarms and disturbances, maintaining safety and order.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Martial Arts School Manager
8 Years 5 Months- Developed and implemented training programs for staff, improving instructional quality and student engagement.
- Managed scheduling and resource allocation, ensuring optimal use of facilities and equipment.
- Oversaw budget management, aligning expenditures with strategic objectives to maximize funding effectiveness.
- Streamlined administrative processes, enhancing operational efficiency across multiple departments.
- Fostered partnerships with local organizations to enhance community outreach initiatives and student enrollment.
- Led staff meetings to communicate goals, share feedback, and promote a collaborative work environment.
- Coordinated special events and competitions, boosting visibility and reputation within the martial arts community.
- Developed strong relationships with parents and the community through effective communication and involvement in local events.
- Boosted parental engagement through regular newsletters, informative workshops, and open-door policies.
- Negotiated contracts with vendors to secure cost-effective services for the school''s needs.
- Addressed student behavioral issues promptly while providing support to maintain a safe learning environment.
- Monitored student progress and implemented intervention strategies to support student success.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
Ad Set Associate / Supervisor
5 Years 7 Months- Team Supervision: Direct and train team members on executing weekly ad changes and pricing updates efficiently.
- Supervised and trained team members on efficient execution of weekly ad changes and pricing updates.
- Visual Standards: Ensure displays match corporate visual merchandising directions and promotional timelines.
- Ensured displays aligned with corporate visual merchandising standards and adhered to promotional timelines.
- Coordinated with operations and visual merchandising teams to prepare sales floor for store openings.
Education
Bachelor of Arts - Business, Communications, Art, Accounting
Bachelor of Science - Nursing
Skills
Emergency response
Incident documentation
Report writing
Patrol operations
Video surveillance management
Dispatch
Threat detection techniques
Facility security assessments
Security screenings
Access management
Personnel screening
Investigation records
Evacuation procedures
Shooter response training
Hazmat response
Asset protection
Conflict de-escalation and resolution
Threat assessment
First aid
CPR
and AED certified
Superior customer service
Communication skills
Access management
Accomplishments
- Successfully completed annual security training program - including hazardous materials, machine and confined space rescue, incident command, medical intervention, and fire suppression.
Languages
Spanish
Limited Working
English
Native or Bilingual
Japanese
Elementary
Timeline
Security Officer / Emergency Response Technician
Allied Universal Security Services
11.2014 - CurrentRead More
Martial Arts School Manager
D-Lux Karate University
10.2011 - 03.2020Read More
Ad Set Associate / Supervisor
Kohls Department Store
03.2006 - 10.2011Read More
North Central Michigan College
Bachelor of Science from Nursing
Read More
Adrian College
Bachelor of Arts from Business, Communications, Art, Accounting
Read More