Dennis Guilfoyle
Dedham,MA
Summary
Proven leader in fast-paced environments, adept at management and team direction, significantly improved customer service rankings at The Kraft Group. Skilled in employee retention and service coordination, excelled in maintaining operational standards across varied weather conditions. Demonstrates a strong ability to resolve conflicts and manage resources efficiently.
Overview
6
6
years of professional experience
Work History
Club and Bar Supervisor
The Kraft Group
01.2024 - Current
- Improved customer service rankings by resolving issues quickly and accurately.
- Closed out cash register and prepared cashier report at close of business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Snow and Landscaping Associate
Bears and Lane
01.2022 - 02.2023
- Collected and removed debris at job sites.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Demonstrated skilled use and maintenance of hand tools and equipment.
Snow Plougher
The Lawn & Pool Associates
12.2018 - 02.2021
- Upheld safety standards for working in wet, cold and windy conditions.
- Maintained assigned vehicles and equipment in professional working conditions.
- Monitored buildup at specific sites to help supervisors plan snow removal assignments throughout and after storms.
Education
International Maritime Business - Economics
Massachusetts Maritime Academy
Buzzards Bay, MAInternational Business - Economics
Massachusetts Bay Community College
Wellesley Hills, MAHigh School Diploma -
Dedham High School
Dedham, MA06.2021
Skills
- Employee Retention
- Service Coordination
- Team direction
- Supply Management
Languages
French
Limited Working
Timeline
Club and Bar Supervisor
The Kraft Group
01.2024 - Current
Snow and Landscaping Associate
Bears and Lane
01.2022 - 02.2023
Snow Plougher
The Lawn & Pool Associates
12.2018 - 02.2021
International Maritime Business - Economics
Massachusetts Maritime Academy
International Business - Economics
Massachusetts Bay Community College
High School Diploma -
Dedham High School
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