Dennis Hall
Milford,DE
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
24
24
years of professional experience
Work History
Cashier Stocker Retail
Family Dollar
11.2018 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Quality Inspector
Perdue
03.2011 - 10.2018
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Identified and helped resolve non-conforming product issues.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Inspected and packaged products meticulously according to manufacturing specifications.
Grocery Manager
Safeway
09.1998 - 08.2010
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Education
High School Diploma -
Woodbridge High School
Bridgeville, DE07.1974
Skills
- Refunds and Exchanges
- Identification Checks
- Cleaning and Sanitizing
- Money Handling
- Liquor Law Compliance
- Cash Drawer Management
- Product and Service Sales
- Time Management Skills
- Verbal and Written Communication
- Cash Management
- Order Taking
- Guest Inquiries
- Cash Register Systems
- Stocking and Replenishing
- Product Knowledge
- Cash Counting Machine Operations
- Staff Training
- Credit and Cash Transactions
- Till Counting
- Coaching and Mentoring
- Sales Expertise
- Issue Resolution
- Hospitality and Accommodation
- Order Verification
- Order Packaging
- Records Maintenance
- Social Perceptiveness
- Facility Safety
- Scanner Operation
- Inventory Management
- Customer Service
- Retail Merchandising
- Trained in Point-of-Sale Systems
- Merchandise Restocking
- Security Monitoring
- Customer Service Excellence
- Safety Verifications
- Refund Handling
- Customer Relations
- Loyalty Program Promotion
Timeline
Cashier Stocker Retail
Family Dollar
11.2018 - 02.2023
Quality Inspector
Perdue
03.2011 - 10.2018
Grocery Manager
Safeway
09.1998 - 08.2010
High School Diploma -
Woodbridge High School
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