Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
31
31
years of professional experience
Work History
Behavioral Health Specialist III / Qualified Professional / Team Lead Co Responder
RHA Health Services
01.2023 - Current
Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinate and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.
Behavioral Health Specialist III / Qualified Professional / Co Responder
RHA Health Services
09.2021 - 01.2023
Provides support to individuals with Mental Health (MH) or Substance Abuse Issues. In residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.
Case Manager III
COMCARE of Sedgwick County
06.2018 - 06.2021
Provide intensive, goal-directed, medically necessary services to support to adults who have mental illness and substance use problems resulting in crisis stabilization.
Direct Service Provision.
Case Management using identified and accepted methods to remediate symptoms of mental illness and/or improve emotional and functional well-being.
Provide crisis stabilization services to individuals experiencing a mental health crisis while they are in the Crisis Stabilization Unit (CSU).
Manage distraught or psychotic clients who are in need of structure; monitor gross psychological and physical functions of clients.
Familiarize clients with guidelines and procedures of CSU. Conduct risk assessments as needed to address safety of clients. Collaborates with community partners, caregivers, family members, physicians and other treatment providers on a regular consistently until client dismissal.
Support consumer achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed.
Complete discharge planning and support transition to the community or to higher level of treatment.
Provide transportation to support client attendance in medical appointments and other therapeutic goal related activities to include development of community resources, employment or education access, social or consumer-run activities and related supports.
Identify and secure in-home services to maintain stabilization once client returns home.
Contact service providers to request and arrange services; coordinate and monitor services rendered.
Create and initiate plans to ensure clients attend mental health appointments.
Assist clients to maintain basic needs (housing, food, medical).
Documentation. Complete progress notes in accordance with COMCARE guidelines which meet requirements for medical necessity, goal-directed treatment and client response to treatment within set timelines. Complete documents prior to ending shift with or on behalf of the client. Complete Note for Records to ensure completeness of medical records. Complete documentation according to minimum Medicaid and agency standards for content and quality.
General Administrative Duties. Identify sources of information needed to provide comprehensive mental health treatment and secure the necessary COMCARE consents to release information. Submit necessary referral forms to team supervisor for approval or assignment in MyAvatar. Complete all necessary forms for admission and/or discharge for Crisis Stabilization Unit clients.
Ensure all needed documentation and forms are completed and up-to-date for assigned SCOAP clients.
Complete shift reports.
Notify treatment providers of client admission to Crisis Stabilization Unit.
Record Keeper / Community Service Worker / Employment Specialist
Pyxis
03.2017 - 06.2021
Maintains internal records
Works with children with behavior issues in various settings
Work with Adults with various disabilities
Assist in Information Technology related issues
Assist adults in finding careers
Self Employed
IT Consultant
DH Consulting
03.2007 - 06.2021
Helps customers with basic home network setup, computer setup, and web design
Builder
HEARTLAND CUSTOM JEWELERY
12.2016 - 03.2017
Build jewelry based on orders received
Adjunct Instructor
GROUP OF KANSAS
11.2013 - 04.2016
Teaches assigned courses
Provides all necessary documentation for students including course materials and lessons
Participates in student success meetings and professional development activities; assists in new student orientation; represents faculty at graduation ceremonies
Provides each student with clear course expectations, evaluations, and timelines as detailed in the syllabus
Identifies and refers at-risk students to academic dean
Provides interesting and relevant assignments for students that demonstrate learning outcomes in a real-life setting
Provides clear and timely reports on all students on graded coursework
Completes, signs, and maintains annual Individual Faculty Development plan
Attends regularly scheduled in-services and professional development activities
Assistant Director of Financial Aid
VATTEROTT COLLEGE
03.2009 - 11.2013
Interviewed and qualified prospective students to obtain financial aid, default management and processing of loans
Communicated with outside agencies (VA, WIA, TAA) to secure financing
Maintained and followed students and files through 14-month and 21-month programs while keeping lines of communication open between Registrar, Bookkeeping and Admissions
Followed-up on student graduates and withdrawals as well as closed all files
Helped to ensure Student Financial Aid is in compliance with all federal, state, accreditation, and corporate guidelines/regulations
Oversaw the processing and/or certifications of new and continuing student loans and grant applications and the accurate completion of verification and documentations of Independent status
Admission Coordinator
Vatterott College
08.2006 - 03.2009
Assisted in the admissions and application processes for all prospective students who inquired about programs within the college.
Coordinated student enrollment process in accordance with accreditation, regulatory requirements, and internal processes
Automated Logistical Specialist
KANSAS ARMY NATIONAL GUARD
10.2003 - 09.2007
92A
Provided management of warehouse inventory to maintain equipment records and parts
Community Living Instructor
ARROWHEAD WEST
03.2003 - 02.2006
Provided services to adults with disabilities in home-based settings
Senior Sleep Technician
SOMNOGRAPH
04.1999 - 02.2003
Performed all-night diagnostic studies with the use of electrodes to make determinations of sleep-related complications; reviewed study reports when they returned to the office
Performed on-call duties to assist other technicians with software, hardware, or patient problems
Worked with Windows 98, Windows 2000, and NT and maintained familiarity with Alice-4, Nicolet, and Somlogica hardware and software
Laborer
AAFES - McConnell AFB
04.1998 - 04.1999
Replenished merchandising displays and maintained inventory of goods
Regularly received orders from vendors and incoming shipments of various products
Life Support Technician
USAF - McConnell AFB
04.1995 - 04.1999
Served as part of the Aircrew Flight Equipment Specialists team
Managed, performed, and scheduled inspections, maintenance, and adjustments of assigned aircrew flight equipment (AFE), aircrew chemical defense equipment (ACDE), associated supplies and inventories
Worked with ALSAMS, Windows 98, Windows 2000, and NT
Certified to drive a forklift, 9-ton truck and various other vehicles
Education
Master of Business Administration - Business Administration
University of Phoenix
Wichita, KS
01.2009
Bachelor of Science - Information Technology
University of Phoenix
Wichita, KS
01.2006
Skills
Discharge planning
Behavioral treatment services
Suicide risk assessment
Assessment reports and other documentation
Crisis intervention
Interpersonal and written communication
Support services
Referrals
Heartsaver first aid CPR AED (first aid CPR AED)
Teamwork and collaboration
Problem-solving
Attention to detail
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Behavioral Health Specialist III / Qualified Professional / Team Lead Co Responder
RHA Health Services
01.2023 - Current
Behavioral Health Specialist III / Qualified Professional / Co Responder
RHA Health Services
09.2021 - 01.2023
Case Manager III
COMCARE of Sedgwick County
06.2018 - 06.2021
Record Keeper / Community Service Worker / Employment Specialist
Pyxis
03.2017 - 06.2021
Builder
HEARTLAND CUSTOM JEWELERY
12.2016 - 03.2017
Adjunct Instructor
GROUP OF KANSAS
11.2013 - 04.2016
Assistant Director of Financial Aid
VATTEROTT COLLEGE
03.2009 - 11.2013
IT Consultant
DH Consulting
03.2007 - 06.2021
Admission Coordinator
Vatterott College
08.2006 - 03.2009
Automated Logistical Specialist
KANSAS ARMY NATIONAL GUARD
10.2003 - 09.2007
Community Living Instructor
ARROWHEAD WEST
03.2003 - 02.2006
Senior Sleep Technician
SOMNOGRAPH
04.1999 - 02.2003
Laborer
AAFES - McConnell AFB
04.1998 - 04.1999
Life Support Technician
USAF - McConnell AFB
04.1995 - 04.1999
Bachelor of Science - Information Technology
University of Phoenix
Master of Business Administration - Business Administration