Dennis H. Reed Sr.
Colts Neck,USA
Summary
Dynamic leader with extensive experience at Home Depot, specializing in staff development and visual merchandising. Achievements include enhanced operational performance and increased customer satisfaction. Expertise in conflict resolution and proficiency in Microsoft Office contribute to significant improvements in team productivity. Committed to delivering exceptional results through effective coaching and strategic planning.
Overview
24
24
years of professional experience
Work History
Merchandising Execution Manager
Home Depot
01.2015 - Current
- Led daily store visits to assess merchandising execution, safety compliance, and store conditions; collaborated with store leadership to implement improvements.
- Directed project planning and execution for 2–4 weeks out using MLX and team reporting tools, ensuring readiness and alignment with store goals.
- Managed and developed a high-performing team through daily huddles, hands-on coaching, safety programs, and recognition (e.g., Got Your Back, Bravo cards).
- Partnered with District Execution Manager (DEM) and HR to address staffing, training needs, and succession planning.
- Reviewed and addressed operational performance metrics using dashboards and reporting tools; implemented corrective actions to improve results.
- Oversaw labor scheduling and compliance through Workforce Dimensions; approved associate mileage and monitored timekeeping accuracy.
- Communicated cross-functionally with MET Supervisors, ASMs, and MODs to coordinate daily activities, project scope, and shared responsibilities.
- Ensured all displays, signage, and planograms met visual and safety standards; addressed issues through audits and proactive material preparation.
- Delivered exceptional customer service through warm hand-offs, associate support, and in-the-moment coaching.
Merchandising Execution Associate / Supervisor
Home Depot
Old Bridge, NJ
01.2008 - 01.2015
- Lead and develop a team of associates to complete resets, special projects, and ensure planogram compliance.
- Manage daily merchandising operations and communicate goals clearly to drive execution and productivity.
- Provide excellent customer service, ensuring satisfaction and repeat business.
- Certified forklift operator; manage safe handling and placement of heavy merchandise.
- Partner with store leadership to resolve conflicts, maintain standards, and drive results.
- Order missing signs and marketing materials to support store operations and customer engagement.
Operations Manager
GuardMe Security
Matawan, NJ
01.2001 - 01.2008
- Liaison between installers and salesmen in scheduling and managing all security alarm installations.
- Handled inventory of alarm equipment for installations.
- Dealt with customer service complaints and discrepancies.
- Grew the business from 25 installations a month to over 100.
Education
Bachelor of Science - Telecommunications Management
DeVry University
New Brunswick, NJ01.2001
Skills
- Leadership and staff development
- Conflict resolution and coaching
- Customer service and engagement
- Time management and prioritization
- Visual merchandising and presentation
- Microsoft Office proficiency
- Key carrier responsibilities
- Certified lift equipment trainer
References
Available upon request
Timeline
Merchandising Execution Manager
Home Depot
01.2015 - Current
Merchandising Execution Associate / Supervisor
Home Depot
01.2008 - 01.2015
Operations Manager
GuardMe Security
01.2001 - 01.2008
Bachelor of Science - Telecommunications Management
DeVry University
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