Summary
Overview
Work History
Education
Skills
Kayaking, Mountain biking and Hiking
Timeline
Generic

Dennis Jacobs Jr

Locksmith and security tech
Rockville,VA

Summary

Seasoned installation and repair professional familiar with a wide range of lock types, brands and systems, as well as related door hardware. Demonstrated success in providing exceptional work for routine jobs and emergency calls. Superior work ethic, self starting and team player with excellent time management abilities.

Overview

21
21
years of professional experience

Work History

Senior Security Technician

Convergint Technologies LLC
Bethel, CT
07.2020 - 03.2022
  • Educated customers on effective use of security systems.
  • Educated customers on proper ways to use security systems after completing tests and repairs.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Read and understood product manuals and blueprints.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Drill and repair of (ATM TCR,safe, under counter ,AHD and vaults
  • Replace, repair and troubleshoot of deal and drive-up drawers
  • Replace,repair and troubleshoot of (VAT) lanes audio and video systems
  • Determine proper tools and equipment needed to perform repairs on commercial banking systems
  • Delivered exceptional level of service to each customer
  • Ordering parts, inventory for customer and van stock
  • 100% inventory control
  • Rekeying , drilling and repair of safe deposit locks
  • Installation and fabrication of new locking systems
  • Conduct PM cleaning and repair on safe ,under counter ,VAT lanes, safe deposit, time locks and vaults
  • Clear jams, clean and repair of (AHD) After hours depositories
  • Install ,clean,repair and replace of time locks movement (Various Manufactures)
  • Advanced key duplication
  • Assist pro colleagues on troubleshoot of the problem on the equipment

Physical Security Service Technician

Diebold Nixdorf
Richmond, VA
11.2011 - 07.2020
  • Rekeying, cleaning and drilling of safe deposit boxes
  • Drilling (ATMs, Safes and Vaults)
  • Locksmith (DCJS)
  • Advanced key duplication
  • Installation, repair and maintenance of time locks (various manufacturers)
  • Repair, maintenance and troubleshooting on deal/drive-up drawers and vat systems
  • Clear jams, clean and repair of after hours depositories
  • Conduct cleaning and advanced maintenance of vaults, safe deposit boxes and under-counter teller equipment
  • Install lock and door hardware to include mechanical and electronic door locks, door closures, emergency exit devices and DETEX alarms
  • Install CENCON locks on ATM chest
  • Install new locks on safes and chests
  • Manage complex installations and project management
  • Maintaining of parts inventories and anticipate parts required for projects
  • Act as a Notary during service calls where required by customer
  • Manage installation, repair and troubleshooting of Point of Sale (POS) systems
  • Install and maintain CCTV and video systems
  • Manage proprietary Diebold software and equipment

Security Specialist Technician

Richmond Security
Richmond, VA
06.2008 - 11.2011
  • Trained technicians on the operations computer system (LockNet)
  • Access control
  • Ordered and maintain shop inventory
  • Pulled new cable and terminated end
  • Creation of new master key systems, including IC Core and Medeco
  • Install door closers. including low-voltage
  • Installation and/or repair of door hardware, cipher locks, burglar alarms, CCTV, and video feeds
  • Management of day to day shop operations
  • Commercial and residential safe installation and service.
  • Advanced code cut key knowledge
  • Code cut and program transponder keys and remotes

Security Technician

Best Access Systems/Stanley Security Solutions
Mechanicsville, VA
12.2000 - 03.2008
  • Stamp and Cut keys by code
  • Stamp and pin IC Core to code
  • Drill out and replace defective locks
  • Ship out customers orders
  • Order and receive new products

Education

High School Diploma -

Lee Davis High School
Mechanicsville, VA

Skills

  • Technical support services
  • Consistent top performer
  • Client-focused service
  • Remote service
  • Supervising technicians
  • Customer service skills
  • Maintaining inventory
  • Organizational strengths
  • Knowledgeable of applicable local codes
  • Deadline driven
  • Self-starter
  • Accurate measurements and estimates
  • Safety understanding
  • Lifting up to 100 lbs
  • Good mechanical aptitude
  • Strategic project planning
  • Written and verbal communication
  • Installation and repairs
  • Team building
  • Organization and Time Management
  • Problem-Solving
  • Analytical and Critical Thinking
  • DCJS electronic security sales rep, electronic security technician and locksmith
  • Excellent driving record

Kayaking, Mountain biking and Hiking

On my downtime I enjoy kayaking on new unfamiliar waterways. Also enjoy mountain biking and hiking on new trails.

Timeline

Senior Security Technician

Convergint Technologies LLC
07.2020 - 03.2022

Physical Security Service Technician

Diebold Nixdorf
11.2011 - 07.2020

Security Specialist Technician

Richmond Security
06.2008 - 11.2011

Security Technician

Best Access Systems/Stanley Security Solutions
12.2000 - 03.2008

High School Diploma -

Lee Davis High School

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Dennis Jacobs JrLocksmith and security tech