Dennis Kettler
High Ridge,Missouri
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Insurance and Annuity Coach with over 16 years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Annuity Specialist
Edward Jones
01.2016 - Current
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
- Helped to train and onboard new associates
- Worked to uptrain existing associates on new systems and processes
- Conducted quality reviews of service associates
- Kept detailed statistics of our department’s results
Insurance Agent
AAA
03.2003 - 12.2015
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Obtained underwriting approval by completing application for coverage.
Education
De Smet Jesuit High School
St Louis, MO05.1997
Criminal Justice
Truman State University
Kirksville, MOSkills
- Life insurance
- Client needs analysis
- Health insurance
- Auto insurance
- Property insurance
- Active Listening
- Problem-Solving
Certification
- Insurance License - 2006 to Present : Life / Health / Property / Casualty
Timeline
Annuity Specialist
Edward Jones
01.2016 - Current
Insurance Agent
AAA
03.2003 - 12.2015
De Smet Jesuit High School
Criminal Justice
Truman State University
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