Dennis Lamas
Miami,FL
Summary
Dedicated and skilled CDL Truck Driver with 18 months of experience in long-haul and regional driving. Proven track record of safe and efficient transport of goods across various routes, adhering to all safety and DOT regulations. Reliable and detail-oriented with a strong commitment to timely deliveries, vehicle maintenance, and exceptional customer service.
Dynamic leader with a proven track record at Coastal Merchandising, enhancing customer satisfaction and streamlining operations. Excelled in team motivation and retail operations, boosting performance through effective communication and adaptability. Demonstrated excellence in project management and operations management, ensuring seamless team collaboration and operational efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Coastal Merchandising
09.2023 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Driver
Uber Eats
03.2022 - 12.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Waitress Supervisor
El Pub Restaurant
01.2023 - 08.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
Truck Driver
Food for Schools
08.2020 - 11.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Education
3 Years - Medicine
Medicine School
CubaSkills
- Customer service
- Team leadership
- Team motivation
- Retail operations
- Sales strategies
- Project management abilities
- Performance reviewing
- Team collaboration
- Marketing
- Reporting and documenting
- Customer service and satisfaction
- Graphic and media design
- Operations Management
- Teamwork
- Effective communication
- Adaptability
Timeline
Assistant Manager
Coastal Merchandising
09.2023 - 08.2024
Waitress Supervisor
El Pub Restaurant
01.2023 - 08.2023
Driver
Uber Eats
03.2022 - 12.2023
Truck Driver
Food for Schools
08.2020 - 11.2021
3 Years - Medicine
Medicine School
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