Dennis L. Fischer
Evansville,IN
Summary
Experienced in consistently delivering exceptional financial results with a proven track record of achieving excellence in performance year after year across various organizations. Conscientious Regional Sales Manager committed to driving revenue growth and ensuring utmost customer satisfaction. Prioritizes building strong relationships with clients and stakeholders through a proactive and hands-on management approach. Superior interpersonal and communication skills enable effective collaboration with teams and foster a positive work environment. Possesses the capacity to successfully manage multiple employees and projects simultaneously, ensuring seamless operations and successful outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
RTO National
01.2016 - 10.2024
- Delivered informative training sessions to educate sales representatives on new products or updates, maintaining a knowledgeable team ready for any situation.
- Established rapport with potential customers through networking events, trade shows, and industry conferences.
- Expanded market share by identifying new business opportunities within the Midwest region.
- Developed and maintained key accounts for sustained revenue growth and customer satisfaction.
- Worked closely with the product development team to provide valuable input on customer needs and preferences, ensuring offerings aligned with market demands.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Regional Vice President
EZ Corp
01.2012 - 01.2015
- Mentored direct reports, fostering a positive work environment that encouraged professional growth and development.
- Ensured regulatory compliance across all aspects of business operations within the region.
- Expanded the company''s presence in new territories, establishing valuable partnerships and increasing market penetration.
- Conducted comprehensive competitive analysis to identify emerging trends, threats, or opportunities within the industry landscape.
- . Facilitated organizational change management efforts as needed to adapt quickly to shifting market dynamics or customer preferences.
Regional Director of Operations
Advance America Cash Advance
01.2001 - 01.2012
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
Divisional Director of Operations
Advance America Cash Advance
01.1998 - 01.2001
- Oversaw budget planning and financial management, ensuring profitability and fiscal responsibility.
- Enhanced customer service standards, resulting in higher levels of client satisfaction and loyalty.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
No Degree - Business Administration And Management
Indiana State University, Evansville
EvansvilleNo Degree - Business Administration And Management
Tampa College
Clearwater, FLSkills
- Sales Leadership
- Strategic Planning
- Business development and planning
- Operations Oversight
Process Improvement
Risk Mitigation
Financial controls implementation
Problem-Solving
Reliability
Team Leadership
Certification
Certified Collections Specialist, American Collectors Association, INC
References
- Eric Welch, President – Credit Serve, (623) 810-2811
- Jimmy Whatley, Chief Operating Officer – Check into Cash, (512) 516-9998
- Dave Booth, Regional Director – Advance America, (517) 414-6527
Professional Highlights
Consistently providing input and suggestions to current company to improve processes of newer company that has grown rapidly. (RTO National), Suggested and implemented a change to practices across 250 locations in Texas (EZ Corp) that resulted in a loan portfolio increase over $3 Million in 90 days., Directed 44 stores within six districts across region into new ordinance which had significant impact on the short term financial services industry inside the city of Houston, Successfully navigated entire state team through three state law changes in 20 months, resulting in YOY 12% revenue increase (Michigan), Successfully retrained and guided team through Federal Regulatory examinations with outstanding results, Recognized for compliance adherence with policy committee member roles (AA & EZ Corp) and also Grant Committee Board Member (EZ Corp), Improved underperforming original territory substantially and acquired additional territory of which new coverage area spans 10 states producing 15%+ YOY growth for the company., Consistently led highest producing teams in terms of total revenue and net income, Regional Director of the Year 2007 and several RDO of the Quarter recognitions, Promoted as one of three State Directors overseeing two Regions and 252 locations (AA), Opened more than 200 new locations including 1st international locations in Canada and developed and opened 1st successful store located inside another business, Lead Operations team with coordination of opening Co-branding stores with EZ Money/Direct Insurance and opened 16 new EZ Cash Solutions sites in TN, Developed and promoted several Divisional Directors and two direct reports to Regional Directors, Recruited talent for all levels and branches of the organization, Quickly resolve HR issues in a timely manner to the benefit of all parties, Leader in retention of talent and managing turnover effectively, Create environment where team wants to perform well and be recognized
Timeline
Regional Sales Manager
RTO National
01.2016 - 10.2024
Regional Vice President
EZ Corp
01.2012 - 01.2015
Regional Director of Operations
Advance America Cash Advance
01.2001 - 01.2012
Divisional Director of Operations
Advance America Cash Advance
01.1998 - 01.2001
Certified Collections Specialist, American Collectors Association, INC
No Degree - Business Administration And Management
Indiana State University, Evansville
No Degree - Business Administration And Management
Tampa College
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