Dennis Lind

.

• Maintain all fabric books on a weekly basis.
• Follow up with previous clients develop new relationships.
• Work along with sales managers in merchandising the showroom.
• Meet and surpass annual goals set by the department.
• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Monitored industry trends to adapt strategies accordingly.
• Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
• Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
• Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
• Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
• Increased sales revenue with targeted marketing campaigns and strategic product positioning.
• Transformed underperforming departments with strategic planning efforts focused on process improvement.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated customer needs and feedback to drive product and service improvements.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Established employee performance fairly and accurately rewarding hard work while addressing areas needing improvement .
• Implement cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Advised upper management on key decisions based on through analysis of sales trends, market conditions and competitor activities.

• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
• Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
• Reached performance objectives and generated over 90k in sales.
• Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
• Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relations.

• Assisted a work force of 25 in the opening of the Lee Gardens store in Hong Kong
• Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
• Streamlined communication processes for clients, enabling more effective and decision-making.
• Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
• Maintained database systems to track and analyze operational data.
• Evaluated customer needs and feedback to drive product and service improvements.

• LORO PIANA - New York, NY 2005 to 2007
• Personal sales exceed $1 million
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
• Developed training materials to enhance staff proficiency and productivity.
• Assisted the sales associates with fabric selections for their clients, also assists with fittings and alterations
• Selling Men's and Women's luxury apparel while discovering their future needs
• Exceeded sales goal of $750k in men's custom clothing.

• Hired exclusively to increase Men's Ready to wear business
• 27% increase in first season of men's sales
• Developed effective improvement plans in alignment with goals and specifications.

• Participated in the development of Versace's Made to Measure program and its operation
• Contacted vendors on a daily basis and confirmed deliveries
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Evaluated customer needs and feedback to drive product and service improvements.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

• Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
• Merchandised selling area to achieve the highest level of profitability
• Coordinated semi-annual information seminars for Made to Measure trunk shows
• Assisted buyers and vendors in the selection of seasonal merchandise.

• Recruited and trained staff of policies and procedures
• Responsible for loss preventions policies
• Floor change every two weeks
• Liaison for Athletic Style and Bloomingdale
• Responsible for 40% increase in footwear buy.

• Implemented staff training on sales, loss prevention, stock, operations, and merchandising
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.