Dennis Llewellyn
New Britain,CT
Summary
Friendly Postmaster with [Number] years of experience managing daily postal operations. Directs and coordinates operation, management and support services. Develops detailed reports of all post office activities. Proven history of training, managing and evaluating performance for up to [Number] employees. Adaptable Postmaster successful managing team of [Number] to [Number] in busy post office. Excellent time management and problem-solving abilities. Skilled at opening and closing facility and managing office's inventory. Neat and clean with excellent attention to detail. Organized Postmaster looking to build upon skills and tackle new responsibilities. Adept at organizing and processing incoming and outgoing mail. Customer-oriented and analytical with sound knowledge of available postal services and postal rates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Post Office Manager
Trinity College
10.1997 - Current
- Facilitated smooth transitions during peak holiday seasons by hiring additional temporary staff members as needed.
- Maintained excellent customer service standards by addressing complaints, resolving issues, and maintaining open lines of communication with patrons.
- Streamlined postal operations by implementing efficient sorting and delivery processes.
- Improved overall productivity with the implementation of new mail processing equipment and technology.
- Ensured timely deliveries by closely monitoring daily routes and making necessary adjustments when needed.
- Implemented tracking systems which improved package accountability within the facility leading to fewer lost or misplaced items.
- Managed inventory control procedures ensuring accurate stock levels were maintained whilst minimizing excess waste.
- Oversaw facility maintenance tasks to ensure a safe, clean, and functional workspace for employees and customers alike.
- Reduced customer wait times through the optimization of staff scheduling and task management.
- Developed strong relationships with local businesses to increase bulk mailing contracts and grow revenue streams.
- Implemented cost-saving measures through careful budget management and resource allocation, reducing overall operational expenses.
- Ensured compliance with all federal regulations pertaining to postal services, safeguarding both employee safety and customer privacy at all times.
Dockworker
Fed Ex Freight
07.2011 - 07.2016
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Ensured accurate order fulfillment by verifying contents against packing slips before shipment dispatching.
- Streamlined loading and unloading processes for faster turnaround times on shipments.
- Supported warehouse operations by performing routine maintenance tasks such as sweeping floors or keeping dock areas free from debris.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
- Expedited the shipping process with proper labeling and documentation of packages.
- Assisted in training new hires, ensuring they were well-prepared to perform their duties effectively.
- Reduced workplace accidents by implementing proper lifting techniques and adherence to safety guidelines.
Education
High School Diploma -
Weaver High School
Hartford, CT05.1983
Skills
- Workload prioritization
- Operations Management
- Hiring
- Mail delivery
- Route Planning
- Customer-Oriented
- Staff Training
- Employee Management
- Delivery Scheduling
- Mail Management
- Mail distribution
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Dockworker
Fed Ex Freight
07.2011 - 07.2016
Post Office Manager
Trinity College
10.1997 - Current
High School Diploma -
Weaver High School