Dennis Mackey

• Track truck driver routes and assist with shipment preparation.

• Ensure cleanliness and compliance with procedures.

• Support team productivity and keep daily operations on schedule.

• Trained new employees on safety protocols and operational procedures.

• Operate cash register, processed transactions accurately, and handled cash management duties.

• Move and check in trucks to correct locations.

• Maintain cleanliness of vehicles and work areas.

• Assisted customers with product inquiries and selections to enhance shopping experience & stocked shelves.

• Operated forklifts safely to transport materials within warehouse environment.
• Loaded and unloaded shipments efficiently, adhering to safety protocols and procedures.
• Maintained organized warehouse and inspected equipment.
• Collaborated with team members to streamline inventory management process.

• Resolved customer inquiries with professionalism and empathy.

• Provided accurate product and service information.

• Met performance and quality standards consistently.

• Handled high call volumes while maintaining service quality.

• Resolved customer concerns using active listening.

• Documented calls accurately and efficiently.

• Resolved customer inquiries by utilizing company resources and systems effectively to provide accurate information.