Dennis Mallari
District Manager
San Bruno,CA
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
13
13
years of professional experience
Work History
District Manager
The Habit Restaurants
05.2023 - Current
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Restaurant General Manager
The Habit Restaurants
08.2017 - 05.2023
- Responsible for operating 3.7 Million dollar unit, scheduling for 30+ employees.
- Supported 5 New Store Opening (NSO) in Bay Area.
- Promoted 3 General Managers, 5 Assistant Managers and 5 Kitchen Managers.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Built and leveraged community relationships to drive business and maximize fundraising programs.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Department Manager
McDonald's Corporation
07.2013 - 04.2017
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Optimized profits by controlling food, beverage and labor costs daily..
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Front Office Attendant
Hilton Hotel
05.2013 - 09.2013
- Performed concierge services for a 4-star, 250+ room hotel.
- Recommended top dining and entertainment options for guests in the Los Angeles area.
- Greeted all guests in a courteous and professional manner.
- Answered all guest inquiries and questions.
- Collaborated with various departments to complete assigned tasks.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Assistant Manager
Jollibee Foods Corporations
10.2011 - 03.2013
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Trained and mentored new employees to maximize team performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Hotel and Restaurant Management
San Sebastian College-Recoletos
Manila, PhilippinesSkills
- Budget Management
- Projections Development
- Revenue Generation
- Staff Recruiting
- Multi-unit management
- Customer Service
- Leadership skills
- Customer Relations
Timeline
District Manager
The Habit Restaurants
05.2023 - Current
Restaurant General Manager
The Habit Restaurants
08.2017 - 05.2023
Department Manager
McDonald's Corporation
07.2013 - 04.2017
Front Office Attendant
Hilton Hotel
05.2013 - 09.2013
Assistant Manager
Jollibee Foods Corporations
10.2011 - 03.2013
Bachelor of Science - Hotel and Restaurant Management
San Sebastian College-Recoletos