Dennis Maniatakis
Mundelein,IL
Summary
Dedicated and highly motivated professional with a GED qualification, a strong background in computer repair and maintenance, experience in the transportation industry, achievements in the music field, and a track record in providing exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Computer Technician position. Ready to help team achieve company goals. Supportive Computer Repair Technician with 17 years of experience. Extensive understanding of software installations and excellent customer service. Committed to cost-effective repairs and honest, transparent work. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Taxi Driver and Cab Owner
Self-Employed
07.2010 - 01.2013
- Operated and managed a taxi cab as an independent owner-operator. - Provided safe and reliable transportation services to passengers. - Maintained the vehicle in excellent working condition, ensuring passenger safety. - Handled financial transactions, including fare collection and record-keeping. - Demonstrated strong knowledge of local routes, traffic regulations, and customer service.
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation, and service.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Transported high-value clients with professionalism and discretion.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Followed road rules to protect passengers and prevent accidents.
Musician
Self-Employed
01.2013 - Current
- Composed, wrote lyrics, and independently recorded music that reached the top 20 on iTunes and Google Play charts. - Managed all aspects of the music business, including production, promotion, and distribution. - Built a strong online presence with over 140,000 followers on YouTube through effective self-promotion strategies. - Demonstrated skills in self-marketing, social media management, and audience engagement to grow a dedicated fan base. - Handled financial aspects, such as revenue generation through digital sales and live performances.
- Promoted musical career by maintaining website or social media presence.
Receptionist
Greek American Rehabilitation Center
01.2014 - 08.2017
- Managed the front desk, serving as the initial point of contact for residents, families, and visitors. - Provided administrative support by answering phones, scheduling appointments, and handling inquiries. - Assisted in maintaining resident records and ensuring confidentiality and data accuracy. - Collaborated with the nursing home staff to ensure a smooth and welcoming environment. - Demonstrated strong interpersonal and communication skills in addressing the needs and concerns of residents and their families.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Rideshare Driver
Uber
01.2017 - 04.2018
- Provided safe and reliable transportation services to passengers using the Uber platform. - Maintained a clean and well-maintained vehicle, ensuring passenger comfort and safety. - Demonstrated excellent navigation skills and knowledge of local routes. - Handled financial transactions and maintained accurate records of fares and expenses. - Received positive reviews and feedback from passengers for excellent service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Responded to passenger concerns and complaints politely and professionally.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Responded with ease to sudden changes in routes and schedules.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Pointed out landmarks and other points of interest to passengers.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Delivery Driver
DoorDash
01.2021 - 09.2023
- Delivered food orders to customers efficiently and accurately using the DoorDash platform. - Ensured food orders were picked up and delivered promptly, maintaining the quality of the food. - Managed order details, customer instructions, and payments through the DoorDash app. - Demonstrated strong time management skills to meet delivery deadlines. - Maintained a positive customer service reputation by providing excellent service.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
Computer Technician
Self Employed
02.2006 - Current
- Crafted and assembled custom computer systems, meticulously tailoring hardware components to meet clients' specific needs and preferences, resulting in enhanced performance and user satisfaction. - Diagnosed and resolved complex hardware and software issues with utmost precision, optimizing system functionality and ensuring uninterrupted productivity for clients. - Provided exceptional technical support and guidance to clients, consistently exceeding their expectations by delivering efficient and cost-effective solutions to diverse computer-related problems. - Cultivated a sterling online reputation through Craigslist, consistently garnering positive reviews and fostering a loyal client base due to my exceptional skills and commitment to delivering timely, reliable, and cost-effective computer services. - Maintained a steadfast commitment to staying at the forefront of the technology landscape, proactively adopting the latest trends and innovations in the field to provide clients with cutting-edge solutions.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Education
GED -
Washtenaw Community College
Ann Arbor, MI06.2005
Skills
- Proficient in Computer Hardware Assembly and Customization
- Expertise in Software Troubleshooting, Installation, and Configuration
- Exceptional Technical Support and Problem-Solving Skills
- Strong Customer Service Orientation
- Proven Track Record in Self-Marketing and Promotion
- Effective Time Management and Organization
- Hardware Replacement
- Operating System Testing
- Issue Resolution
- Computer Hardware Knowledge
- Computer Configurations
- Component Replacements
- Hardware and Software Installation
- Hardware Installation
- Computer Troubleshooting
- Virus and Malware Prevention
- Desktop and Laptop Installations
- Installation and Repair
- System Upgrades
- Remote Troubleshooting
Languages
English
Native or Bilingual
Greek
Full Professional
Timeline
Delivery Driver
DoorDash
01.2021 - 09.2023
Rideshare Driver
Uber
01.2017 - 04.2018
Receptionist
Greek American Rehabilitation Center
01.2014 - 08.2017
Musician
Self-Employed
01.2013 - Current
Taxi Driver and Cab Owner
Self-Employed
07.2010 - 01.2013
Computer Technician
Self Employed
02.2006 - Current
GED -
Washtenaw Community College