Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic.
Overview
7
7
years of professional experience
Work History
Parts Sales Manager
AutoZone
Riverdale, UT
02.2025 - Current
Assisted customers in selecting parts and accessories for their vehicles.
Managed inventory levels to ensure availability of essential parts.
Processed customer orders accurately and efficiently using point-of-sale systems.
Collaborated with suppliers to maintain relationships and procure quality products.
Handled customer inquiries and resolved issues related to parts sales effectively.
Provided excellent customer service by responding to inquiries in a timely manner.
Assisted buyers in selecting appropriate products based on their needs.
Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
Enlisted Marine
US Marines Corps
Boise, Idaho
01.2019 - 01.2025
Coordinated training exercises for troops to enhance operational readiness.
Monitored equipment maintenance to ensure optimal performance and safety standards.
Conducted risk assessments to identify potential hazards during operations.
Mentored junior Marines, fostering teamwork and leadership skills within the unit.
Performed maintenance on vehicles, weapons, and other military equipment.
Operated, monitored and performed limited maintenance on mission-critical systems.
Supervised daily activities of subordinate Marines.
Service Writer
Larry H Miller ford
Provo, Utah
07.2023 - 10.2024
Communicated with customers to understand service needs and expectations.
Created detailed service orders for technicians based on customer descriptions.
Managed scheduling of service appointments to optimize workflow efficiency.
Processed customer payments and maintained accurate financial records.
Collaborated with team members to ensure timely completion of service tasks.
Maintained organized records of all service interactions and transactions.
Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Conferred with customers to understand service needs and write up accurate orders.
Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
Presented accurate estimates to inform customers of service charges and expectations.
Security Officer
Strider Security LLC
Provo, Utah
08.2020 - 04.2024
Monitored premises to ensure safety and security compliance.
Conducted routine inspections of buildings and grounds for hazards.
Responded to incidents and emergencies, coordinating with local authorities.
Enforced company policies and procedures to maintain a secure environment.
Documented incidents and prepared reports for management review.
Collaborated with team members to enhance security measures and protocols.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Maintained accurate logs of all security related activities.
CSR
Larry H miller collision center
Orem, Utah
07.2021 - 07.2023
Assisted customers with product inquiries and service requests.
Maintained accurate records of customer interactions and transactions.
Resolved customer complaints promptly to ensure satisfaction.
Communicated effectively with team members to address client needs.
Collaborated with management to enhance customer service procedures.
Managed multiple tasks simultaneously while providing excellent customer service experience.
Handled customer inquiries and complaints in a timely manner.