Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennis Martinez

Brooklyn

Summary

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Experienced with managing kitchen staff and ensuring seamless operations. Utilizes creativity in menu development and ingredient selection. Track record of maintaining high standards of food safety and hygiene.

Overview

11
11
years of professional experience

Work History

Delivery Driver

LPD Logistics
10.2020 - 02.2023
  • Delivered packages efficiently, ensuring timely arrivals and adherence to delivery schedules.
  • Operated delivery vehicle safely while following all traffic regulations and safety protocols.
  • Managed route planning using GPS technology to optimize delivery efficiency and reduce downtime.
  • Communicated effectively with customers to address inquiries and resolve issues during deliveries.
  • Conducted thorough vehicle inspections to maintain operational safety and compliance standards.
  • Trained new drivers on best practices for efficient routes and customer service protocols.
  • Collaborated with warehouse staff to streamline loading processes and enhance delivery accuracy.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Shift Manager

Inday
09.2018 - 08.2019
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored junior staff on operational procedures and best practices.
  • Streamlined workflow processes to enhance efficiency and reduce downtime.
  • Conducted performance evaluations to identify training needs and development opportunities.
  • Resolved customer issues promptly, ensuring high levels of satisfaction and loyalty.
  • Implemented inventory management systems to optimize stock levels and order accuracy.
  • Coordinated shift schedules to align staffing with peak demand periods effectively.
  • Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.

Shift Lead

Dr Smood
08.2017 - 10.2018
  • Supervised daily operations, ensuring adherence to safety protocols and operational standards.
  • Trained and mentored team members, enhancing overall performance and productivity.
  • Coordinated shift schedules, optimizing workforce allocation for peak efficiency.
  • Implemented process improvements, resulting in streamlined workflows and reduced downtime.
  • Conducted inventory management, maintaining stock levels and minimizing waste effectively.
  • Resolved customer inquiries promptly, improving satisfaction rates and fostering loyalty.
  • Monitored compliance with quality control measures, ensuring product consistency and excellence.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Lead Cook

Dig Inn Seasonal Market
04.2015 - 08.2017
  • Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
  • Developed and implemented new menu items based on seasonal ingredients and customer feedback.
  • Trained and mentored junior cooks, enhancing team skills and improving workflow efficiency.
  • Coordinated daily food preparation tasks to meet service deadlines during peak hours.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Collaborated with management to streamline kitchen operations, resulting in improved service times.
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Supervised line cooks to monitor food safety and order accuracy.

Summer Camp Counselor

Inwood Acadamy
06.2012 - 08.2015
  • Supervised daily activities for children, ensuring safety and engagement.
  • Assisted in planning and implementing recreational programs and games.
  • Collaborated with team members to maintain positive camp environment.
  • Guided campers in skill-building activities, fostering personal development.

Education

GED -

Bronx Community College
Bronx, NY

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Time management skills
  • Clean driving record
  • Loading and unloading
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Conflict resolution
  • Workplace safety
  • Staff supervision
  • Work delegation
  • Sales proficiency
  • Rules enforcement
  • Performance improvement
  • Staff motivation
  • Operations monitoring
  • Safe food handling
  • Food presentation
  • Menu planning
  • Food preparation
  • Kitchen organization
  • Cooking techniques
  • Allergen awareness
  • Safety management
  • Supervising food prep
  • Knife skills
  • Mentoring and coaching
  • Ingredient knowledge
  • Menu development

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

LPD Logistics
10.2020 - 02.2023

Shift Manager

Inday
09.2018 - 08.2019

Shift Lead

Dr Smood
08.2017 - 10.2018

Lead Cook

Dig Inn Seasonal Market
04.2015 - 08.2017

Summer Camp Counselor

Inwood Acadamy
06.2012 - 08.2015

GED -

Bronx Community College

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