Dennis McAfee
Indianapolis
Summary
Dynamic professional with a proven track record at Republic Airways, adept in scheduling and planning, and exceptional in coaching and mentoring. Elevated training efficiency and enhanced team productivity through innovative strategies, demonstrating strong leadership and communication skills. Achieved significant improvements in operational processes and embodying a commitment to excellence and growth.
Overview
9
9
years of professional experience
Work History
Flight Training Coordinator
Republic Airways
07.2023 - Current
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant schedules.
- Collaborated with department managers to design customized training plans when needed.
- Monitored participant progress in the training pairing and set up additional training when necessary.
Assistant Construction Manager
M/I Homes
03.2022 - 01.2023
- Managed project documentation, maintaining accurate records for audits and future reference.
- Played an integral role in expediting permit approvals through effective communication with regulatory agencies.
- Participated in pre-construction meetings with clients, discussing their expectations and addressing concerns proactively.
- Developed strong relationships with clients by delivering excellent customer service during construction projects.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Maintained compliance with building codes, environmental regulations, and safety standards throughout all stages of construction.
Assistant Sales Manager
Ashley Furniture Store
06.2021 - 03.2022
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Improved sales team productivity with tailored training programs.
- Implemented systems and procedures to increase sales.
Senior Game Advisor
GameStop
08.2020 - 06.2021
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Increased store revenue through upselling techniques and promoting add-on products.
- Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
Assistant Groundskeeper
Lucas Oil Golf Course
09.2015 - 07.2018
- Kept detailed records of completed tasks and recommended improvements for future work processes based on observations made during daily duties.
- Increased efficiency in groundskeeping tasks by organizing tools and equipment inventory.
- Efficiently operated various groundskeeping equipment such as mowers, trimmers, blowers, sprayers, and power tools while adhering to safety guidelines.
- Applied chemicals and fertilizers to grasses to maintain growth rate and color.
- Implemented sustainable practices in irrigation management, reducing water waste and improving overall plant health.
- Assisted in the training and mentorship of new hires to ensure they could perform duties efficiently and safely while adhering to organizational standards.
- Served as a reliable point-person for responding quickly to urgent maintenance requests during weekends or after-hours, ensuring timely resolution of issues.
- Organized storage areas containing supplies like fertilizers and mulch materials in order to maintain easy access when needed.
- Watered plants by hand and monitored sprinkler systems for complete coverage.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Developed and implemented strategies for water conservation.
Education
No Degree - Aviation
Vincennes University
Indianapolis, INSkills
- Verbal and written communication
- Scheduling and planning
- Goals and performance
- Strong communication skills
- Coaching and mentoring
- Schedule management
- Training facilitation
- Effective team leadership
Timeline
Flight Training Coordinator
Republic Airways
07.2023 - Current
Assistant Construction Manager
M/I Homes
03.2022 - 01.2023
Assistant Sales Manager
Ashley Furniture Store
06.2021 - 03.2022
Senior Game Advisor
GameStop
08.2020 - 06.2021
Assistant Groundskeeper
Lucas Oil Golf Course
09.2015 - 07.2018
No Degree - Aviation
Vincennes University
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