Dennis Michener
Ogden
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Driver
RailCrew Xpress
Boone
03.2025 - 05.2025
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Assisted passengers with loading and unloading their luggage.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
Cashier
Casey' General Stores
Ogden
01.2024 - 02.2025
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Driver
Joy Ride Transport
Grimes
03.2021 - 01.2024
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Assisted passengers with loading and unloading their luggage.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Picked up clients from specific locations to transport and drop off at destinations.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Transported riders to designated stops according to pre-determined schedules.
Education
Master of Science - Adult Learning, Performance, And Development
Drake University
Des Moines, IA01-2003
Bachelor of Arts -
William Penn University
Oskaloosa, IA01-2001
Timeline
Driver
RailCrew Xpress
03.2025 - 05.2025
Cashier
Casey' General Stores
01.2024 - 02.2025
Driver
Joy Ride Transport
03.2021 - 01.2024
Master of Science - Adult Learning, Performance, And Development
Drake University
Bachelor of Arts -
William Penn University