Excelling in building client relationships and enhancing customer service, communication and negotiation abilities This approach combines interpersonal skills with sales expertise, achieving notable client satisfaction and offering strong foundation in sales principles and eagerness to learn and develop in fast-paced environment. Contributes solid understanding of client needs and effective communication techniques. Ready to use and develop negotiation and relationship-building skills in a Apartment Leasing Sales Consultant role.
Worked sales leads provided by loan origination department, and through contact with realtors, builders, developers or obtained through cold calling or customer referral. Assess prospective client needs and complete loan application, pre-qualify the client by securing their fico scores, the requested loan amount and calculate the borrowers new monthly payment based on the interest rate and gather client documentation for loan approval, maintain regular contact with the client to keep them updated on loan status, review client documentation to ensure compliance with underwriting guidelines and present file to processing department for approval, set up appraisal and final document signing with notary and continue contact with client through funding, recording and distribution of funds
As a Digital Sales Consultant, the position was to generate new sales made to real estate professionals. Speak with real estate professionals to conduct extensive needs analysis with prospects, matching them with products that meet their needs. Had to clearly articulate the realtor.com value proposition to key decision makers by building in-depth knowledge of realtor.com solutions, had to communicate, create and show a competitive advantage for real estate pros and how it can help them. Had to achieve performance goals and milestones, including productivity requirements. Followed standard operating procedures and documented and followed up all activities in the customer management system. Keep abreast of competitive market and industry trends.