Dennis Morco

Warehouse Delivery Technician

Great Western Inc.,

06.2020 - 02.2024

Improved delivery efficiency by optimizing routes and adhering to schedules.
Managed paperwork accurately, including invoices, delivery receipts, and logbooks.
Demonstrated adaptability by adjusting to changing routes or schedules as needed for operational efficiency.
Reduced loading times by organizing products according to their destination prior to departure.
Streamlined the delivery process by effectively utilizing GPS navigation systems for optimal routing.
Expedited urgent deliveries, prioritizing time-sensitive orders for maximum customer satisfaction.
Ensured proper handling of fragile items, resulting in minimal damages during transport.
Developed strong relationships with clients through professional communication and reliable service.
Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
Contributed to inventory management, performing routine checks and reporting discrepancies for resolution.
Supported other departments within the organization when needed, demonstrating teamwork and versatility.
Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
Increased overall productivity by assisting in warehouse operations when not on deliveries.
Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
Promoted company reputation, acting as a knowledgeable representative during client interactions.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept detailed mileage and fuel reports to track overall fuel costs.
Observed traffic and safety regulations for safe transport and delivery of mail.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Communicated customer complaints, requests, and feedback to company management for swift resolution.

Summary

Overview

Work History

Warehouse Delivery Technician

Education

G.E.D. - Diploma

Skills

Timeline

Warehouse Delivery Technician

G.E.D. - Diploma

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