Adobe Photoshop
Hi, I’m
Dennis Morris
Inbound/Outbound Operations Manager
Queens,NY
Summary
Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
24
years of professional experience
Work History
FreshDirect
Outbound/Inbound Operations Manager
04.2017 - Current
Job overview
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
The Democrat Printing Company Ltd.
Graphic Designer
05.2003 - 01.2020
Job overview
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Implemented new software programs to streamline design workflow, resulting in reduced project timelines.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Continuously researched industry trends to stay current on emerging technologies and best practices in graphic design.
Brisbane Production
Graphic Designer
03.2000 - 01.2003
Job overview
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Optimized digital assets for seamless integration into web designs, enhancing user experience and site functionality.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
- Provided creative direction on photoshoots to ensure alignment with overall campaign themes and objectives.
- Developed creative design for print materials, brochures, banners, and signs.
- Met with customers to present mockups and collect information for adjustments.
- Edited and enhanced existing artwork and graphics.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Education
Clarence Fitzroy Bryant CollegeBasseterre, St. Kitts
No Degree from Carpentry
Cayon High SchoolCayon, St. Kitts
GED
05.1995
Skills
- Process Improvement
- Workflow Optimization
- Performance Reporting
- Health and Safety Compliance
- Performance Monitoring
- Staff Development
- MS Office
- Staff Training
- Conflict Mediation
- Operations Monitoring
- Problem-Solving
- Cultural Awareness
- Operations Management
Affiliations
- Art
- Music
- Clothing Design
- Graphics Design
Software
Adobe Acrobat
QuarkXpress
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Publisher
Adobe InDesign
SAP Systems
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Finding new opportunities
Timeline
Outbound/Inbound Operations Manager
FreshDirect
04.2017 - Current
Graphic Designer
The Democrat Printing Company Ltd.
05.2003 - 01.2020
Graphic Designer
Brisbane Production
03.2000 - 01.2003
Clarence Fitzroy Bryant College
No Degree from Carpentry
Cayon High School
GED