Dennis Ndungu
Summary
Dynamic office support specialist with a robust background in administrative functions and office management, recognized for reliability and adaptability in fast-paced environments. Proven expertise in driving impactful marketing campaigns and strategies, complemented by strong skills in market analysis, digital marketing, and brand management. A collaborative mindset and exceptional organizational abilities foster seamless team operations and the achievement of measurable results. Committed to consistently meeting evolving business needs while upholding high performance standards.
Overview
8
8
years of professional experience
Work History
Marketing Consultant
Kenjis
Seattle, WA
03.2025 - Current
- Develop marketing strategies to enhance brand awareness and drive customer engagement.
- Conduct market research to identify trends and consumer preferences for targeted campaigns.
- Collaborate with cross-functional teams to execute integrated marketing initiatives effectively.
- Analyze campaign performance metrics to optimize future marketing efforts and achieve business goals.
- Provide expert guidance on branding strategy to establish consistent messaging across all platforms and touchpoints.
- Plan and execute events and marketing programs to increase qualified leads.
Administrative Assistant
Gencare Lifestyle
Tacoma, WA
09.2022 - 03.2026
- Coordinated scheduling and logistics for meetings and events, ensuring timely communication with stakeholders.
- Facilitated communication between families, residents, and staff to address concerns effectively.
- Coordinated seamless transitions for new residents moving into the community by working closely with admissions personnel and support staff.
- Streamlined office processes through implementation of digital tools, improving overall productivity and workflow.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained detailed records of over 180 residents' information, including medical history, personal preferences, and special needs for better service delivery.
Home Operations Assistant Manager
Best Care Adult Family Home
Tacoma, WA
07.2020 - 09.2022
- Coordinated scheduling and staffing to optimize team performance and service delivery.
- Assisted in daily operations, ensuring smooth workflow and client satisfaction.
- Monitored inventory levels, facilitating timely procurement of supplies and resources.
- Developed training materials to aid new employees in understanding role expectations.
Logistics Specialist
Lile International
Tacoma, WA
07.2018 - 03.2020
- Coordinated daily operations of residential and commercial moves, ensuring timely pickup, transport, and delivery of client belongings.
- Monitored inventory of packing supplies, trucks, and equipment; ensured proper allocation and readiness for upcoming jobs.
In-Home Caregiver
First Choice In-Home Care
- Assisted clients in their homes with daily personal care, meal preparation, mobility support, and household tasks to promote independence and comfort.
- Provided companionship and emotional support, helping to improve overall well-being.
- Followed individualized care plans and reported client progress or concerns to supervisors and healthcare professionals.
Education
Radiological Science
Tacoma Community College
CNA Training
ProCare Academy
Bachelor of Arts - Communications
Central Washington University
Ellensburg, WASkills
- Management Skills
- Customer Service
- Digital Marketing
- Caregiving & Patient Support
- Dedicated team player
- Invoice processing
- Project management
LANGUAGE
English
Swahili
Timeline
Marketing Consultant
Kenjis
03.2025 - Current
Administrative Assistant
Gencare Lifestyle
09.2022 - 03.2026
Home Operations Assistant Manager
Best Care Adult Family Home
07.2020 - 09.2022
Logistics Specialist
Lile International
07.2018 - 03.2020
In-Home Caregiver
First Choice In-Home Care
Radiological Science
Tacoma Community College
CNA Training
ProCare Academy
Bachelor of Arts - Communications
Central Washington University