Summary
Overview
Work History
Education
Skills
Golf, Soccer and Basketball
Timeline
Generic

Dennis Ofori

Hanover,MARYLAND

Summary

Driven professional with a proven track record in enhancing customer satisfaction and streamlining operations at Crystal Cove/Crystal Visions. Skilled in sales strategy development and employee training, demonstrated through successful business networking and meticulous attention to detail. Excelled in a logistics analyst role at Ryder Logistics, achieving significant improvements in efficiency and cost-effectiveness.

Overview

25
25
years of professional experience

Work History

04.2010

Retail Business Owner

Crystal Cove/Crystal Visions
04.2002 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.

Logistics Analyst

Ryder Logistics
09.1999 - 10.2001
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
  • Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
  • Coordinated resolution of issues with warehouses, sales brokers and carriers.
  • Managed vendor relationships to ensure timely delivery of goods and services while maintaining cost effectiveness.

Education

Bachelor of Science - Mathematics

Lafayette College
Easton, PA
06.1998

Skills

Store operations

Employee Training

Sales strategy development

Business Networking

Customer Service

Attention to Detail

Golf, Soccer and Basketball

I love the competition involved with playing against my friends in golf or strategically playing a golf course to shoot a low score.

Timeline

04.2010

Retail Business Owner

Crystal Cove/Crystal Visions
04.2002 - Current

Logistics Analyst

Ryder Logistics
09.1999 - 10.2001

Bachelor of Science - Mathematics

Lafayette College

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Dennis Ofori