Resourceful Technical Support Engineer skilled in effective communication and data analysis. Successfully resolved hardware and software issues in semiconductor manufacturing, driving improvements in equipment reliability and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Support Engineer I
Tokyo Electron Limited
Hillsboro, Oregon
03.2022 - Current
Provided technical support for semiconductor manufacturing equipment and systems.
Diagnosed and resolved hardware and software issues for customers effectively.
Collaborated with engineering teams to improve product performance and reliability.
Advanced Engineering Intern
Sulzer Pumps US
Portland, Oregon
06.2019 - 02.2021
Participated in project meetings to discuss design modifications.
Developed performance documents utilized in technical sales presentations for customers.
Technical Support Officer (V) / System Engineer / Technical Consultant at Singapore Polytechnic (SP)Technical Support Officer (V) / System Engineer / Technical Consultant at Singapore Polytechnic (SP)