Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Dennis Perez

San Diego,CA

Summary

A Jack of many, soon to be all trades in hospitality & guest relations. With a focus on venue/bar operations. A reliable & adaptable team player with high capacity to learn and apply new skill to overcome any challenge. Committed to the art of craft cocktails, and guest relations. Experienced in Mixology, multitasking, inventory management and new hire training. Willingness to learn and take on leadership positions

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Sycuan Casino Resort
03.2020 - 04.2025
  • Open and set up bar to accommodate and serve high customer volume in a accurate and timely manner.
  • Craft and serve signature cocktails, while engaging with guest to answer any questions about the venue/menu.
  • Personalize the guest experience, to build guest relations and clientell.
  • Operate POS for all transaction, giving accurate change when needed.
  • Stock beer fridges using FIFO to minimize waste & change kegs as needed.
  • Bi-weekly inventory checks.
  • Perform closing bar duties: printing sales report, locking up all liquor, sanitizing the bar, and preparing it for the next shift.


Lead Barback

Sycuan Casino Resort
03.2019 - 03.2020
  • Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
  • Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
  • Contributed to team success by cross-training in bartender duties for seamless coverage during busy periods.
  • Guaranteed adherence to safety protocols by promptly addressing spills or broken glassware incidents.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.

Seasonal Sales Associate

GameStop
10.2018 - 02.2019
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Seasonal Stylist

Forever 21
04.2018 - 09.2018
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
  • Processed payments, entering sales in register for prompt customer service.

Education

High School Diploma -

San Diego High School
San Diego, CA
05-2009

Skills

  • Team player
  • Customer service/Hospitality
  • Highly reliable
  • Patience and tolerance
  • Clear and effective communication
  • Responsible alcohol service
  • Suggestive selling
  • Fast learner

Certification

  • Serve Safe certificate
  • California Foods Handlers card

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bartender

Sycuan Casino Resort
03.2020 - 04.2025

Lead Barback

Sycuan Casino Resort
03.2019 - 03.2020

Seasonal Sales Associate

GameStop
10.2018 - 02.2019

Seasonal Stylist

Forever 21
04.2018 - 09.2018

High School Diploma -

San Diego High School

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