Dennis Pittman

Parts Manager

St. Charles Nissan, Hyundai & Genesis

Saint Peters, Missouri

01.1999 - Current

Coming aboard the company initially as a Parts Advisor, and then moving into the Assistant Manager and Wholesale Manager position in 2001, and then advancing once more into the Parts Manager position in 2006
Managing the operations, personnel, and profitability of 3 Parts Departments for Nissan, Hyundai & Genesis with a combined inventory of $800K and annual sales of $6.0MM, while keeping obsolescence low and losses to a minimum, with yearly inventory reconciliation at less than 1%
Mitigating risk after water damage to the factory floor, coordinating the warehousing, transportation, logistics planning, and order processing of storage containers, overseeing the removal and organization of over 10,000 automotive parts, approving and allocating them to the construction cycle, ensuring proper placement, and safety protocols are in place to protect all assets
Performing onsite IT from 2006 to 2014, including hardware installs, software and hardware troubleshooting, and providing technical support to verify vehicle operating issues, communicating with Engineering staff to report and resolve technical issues
Guiding and advising the customer in parts purchases, ensuring they achieve the best ROI for the selected product set through proper system usage, while also providing on-site support to end users, including advise and training
Collaborated with management to develop information system plans, prioritize core services, new projects, and to review service usage, as well as formulated, recommended, and presented IT strategies to improve service delivery, including providing software training to staff
Successfully completing the closing of VW, Isuzu, and Suzuki franchises, returning all parts to the respective companies and reconciling the credits of over $400K, while also working closely with other leaders in the dealership, participating in setting and revising strategic plans
Managing 10 direct employees in 3 Parts Departments, and reviewing team performance on a regular basis, while conducting technical training and sending employees to appropriate training schools as needed
Providing profit management, examining financial statements, including expenses and revenue, to ensure the department's profitability, while working closely with leadership to review the previous month's sales/profit performance to determine where improvements can be made
Building a new Parts Department for Hyundai from the ground up, including designing the floor plan and managing the transfer of $200K in parts, and establishing pricing parameters in each category that generate sufficient gross profit yet maintains customer loyalty
Monitoring parts inventory and anticipating needs in light of future promotions, new model years, trends, and suggested stock orders, while timing inventory purchases to coincide with special initiatives in order to take advantage of savings

Summary

Overview

Work History

Parts Manager

Parts Advisor

Parts Advisor

Skills

Timeline

Parts Manager

Parts Advisor

Parts Advisor

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