Open To Work
Dennis Pittman
Principal Cloud Engineer
Durham,NC
Summary
Accomplished cloud infrastructure leader with over 20 years of enterprise IT systems experience, specializing in the transition to advanced cloud architecture. Expertise in designing, implementing, and optimizing AWS-based solutions for global deployments, along with a proven track record of mentoring technical teams and driving cloud adoption initiatives. Recognized for strategic problem-solving abilities that combine deep technical knowledge with strong leadership skills to deliver high-availability, secure, and cost-effective cloud infrastructure. A collaborative professional committed to enhancing system reliability through automation and security protocols while fostering an adaptable environment that meets evolving project needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Principal Cloud Engineer
Jaggaer
04.2024 - Current
- Strategic cloud infrastructure architect designing and implementing AWS solutions across global multi-region deployment
- Design and architect scalable AWS cloud infrastructure to support JAGGAER's AI-driven procurement technology platform
- Develop and maintain infrastructure automation using Ansible playbooks and Infrastructure as Code tools (Terraform/CloudFormation) for consistent, repeatable deployments
- Partner with software engineering and data science teams on application deployments and machine learning model hosting infrastructure
- Ensure high availability and security compliance across multi-region production environments through monitoring, performance optimization, and security controls
- Optimized system performance for increased scalability and reliability through regular maintenance and updates.
- Collaborate with security, compliance, development, and operations teams to align cloud infrastructure with organizational goals and regulatory requirements
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
Sr. IT Tech Lead, Deployment & Asset Management
IBM, Global Technology Services (GTS)
01.2012 - 2017
- Technical team leader driving BaaS/SaaS platform deployments and infrastructure optimization for enterprise clients
- Led technical team deploying enterprise-scale BaaS/SaaS solutions (RHEL 6/7, TSM, NetBackup) to Fortune 500 companies including L'Oréal, Tiffany Inc., RBS UK, CenturyLink, and Citrix
- Managed high-value engagement with L'Oréal, delivering $1.9M+ BaaS infrastructure deployment in record time, contributing significantly to multi-million-dollar outsourcing contract expansion
- Recruited, interviewed, and mentored team members, fostering professional development and career advancement opportunities
- Designed and implemented storage solutions leveraging EMC (SAN, Data Domain, NAS), NetApp, and IBM enterprise storage platforms
- Managed infrastructure lifecycle from requirements analysis through deployment, training, and ongoing operations support
- Coordinated deployment operations across international teams, ensuring seamless global delivery and client satisfaction
Sr. Storage Administrator
United Software Group USA
05.2012 - 08.2012
- Technical team lead deploying BaaS/SaaS infrastructure solutions to enterprise clients. Managed storage infrastructure deployments and team recruitment.
- Led storage optimization initiatives, enhancing system performance and reducing downtime.
Sr. Storage Administrator
Windstream Hosted Solutions
08.2011 - 05.2012
- Led deployment of hosted infrastructure solutions, ensuring seamless integration and reducing system downtime by 20%.
- Directed team development initiatives, mentoring staff and implementing best practices that boosted operational efficiency by 15%.
- Collaborated with cross-functional stakeholders to align infrastructure strategies with business objectives, accelerating project delivery timelines.
Multiple Technical Roles
NetApp
11.2002 - 08.2011
- Progressed through multiple roles supporting enterprise storage infrastructure including field engineer, systems administrator, and technical team lead. Gained deep expertise in NetApp storage platforms, SAN architecture, and enterprise infrastructure management.
Education
Bachelor of Science - Business Management
Park University
Parkville, MOSkills
- Cloud infrastructure provisioning through code
- Cross-functional team strategy
- Expertise in disaster recovery planning
- Infrastructure & Cloud Platforms: AWS, BaaS/SaaS architectures, Docker, Kubernetes, enterprise cloud infrastructure
- Storage Technologies: NetApp, EMC (SAN/NAS), IBM storage, Data Domain, high-performance storage optimization
- Linux Administration: RHEL, Oracle Solaris, system optimization, performance tuning
- Software & Tools: Ansible, Terraform, CloudFormation, TSM, NetBackup, monitoring and observability platforms
- Strategic cloud architecture and infrastructure design at enterprise scale
- Technical leadership and team mentorship with proven track record of developing engineering talent
- Cross-functional collaboration building consensus across security, compliance, development, and operations teams
- ITIL problem-solving expertise
- Management of high-value projects
- International team coordination and multicultural collaboration experience
Certification
- Red Hat Enterprise Linux (RHEL 8 & 9) Administration
- NetApp NCIE (Certified Implementation Engineer) & NCDA (Certified Data Administrator)
- Microsoft Windows Server (2012 - 2016)
- Oracle (SUN) Solaris 9 & 10 – Oracle University
- VERITAS NetBackup Administration
- IBM Enterprise Storage (Storwize, ProtecTIER, TS3500 & TS3310 Tape Library)
- CISCO MDS Switch AdministrationIBM Spectrum Protect (Tivoli TSM) Administration
- Brocade SAN Administration
Timeline
Principal Cloud Engineer
Jaggaer
04.2024 - Current
Sr. Storage Administrator
United Software Group USA
05.2012 - 08.2012
Sr. IT Tech Lead, Deployment & Asset Management
IBM, Global Technology Services (GTS)
01.2012 - 2017
Sr. Storage Administrator
Windstream Hosted Solutions
08.2011 - 05.2012
Multiple Technical Roles
NetApp
11.2002 - 08.2011
Bachelor of Science - Business Management
Park University