Dennis Reed
Tallahassee,FL
Summary
Seasoned UPS driver and claims Specialist with excellent planning and problem solving abilities. Offering 35 years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Claims Processor
UPS
Tallahassee, FL
03.1984 - 06.2019
- Addressed customer inquiries to provide information and explanations on lost, damaged or miss routed shipments.
- Evaluated the validity of assigned claims by verifying the complaint and package disposition, according to UPS established guidelines.
- Maintained accurate records of all processed claims in accordance with departmental requirements.
Education
Bachelor of Science - Counseling Psychobiology
Florida Agricultural And Mechanical University
Tallahassee, FL04.2000
Associate of Arts - General Studies
Tallahassee Community College
Tallahassee, FL01.1999
Skills
- Transactions Reconciliation
- Claims Review
- Allocating Claims
- Regulatory Compliance
Affiliations
- I have a BS degree in Counseling psychology.
- I've worked as substance abuse counselor and halfway house supervisor.
- I have a strong back ground in nutrition and health.
- I am a trained personal trainer and health coach.
- I train and exercise 5 days a week
Certification
- I have a State of florida all line Adjusters license P050754
- 24 college credit hours of Medical Terminology,Anatomy Physiology and Conflict Resolution.
References
References available upon request.
Timeline
Claims Processor
UPS
03.1984 - 06.2019
Bachelor of Science - Counseling Psychobiology
Florida Agricultural And Mechanical University
Associate of Arts - General Studies
Tallahassee Community College