Dennis D. Reynoso
New York,NY
Summary
A driven collaborator and project documentation specialist with experience resolving complex problems, implementing change, training personnel, and improving processes. Effective using computer systems Google Suite, Microsoft Office, Epic Systems, D3 (SOAR). Seeking a challenging role to leverage my strong organizational, communication, and leadership skills in order to drive successful projects.
Overview
10
10
years of professional experience
Work History
Administrative Security Officer
New York Presbyterian-Weill Cornell Medical Center
New York, NY
04.2019 - Current
- Operations: Served as commanding officer managing and operating the security command center, consisting of 50+ officers and spanning 13 different hospital and research buildings. Responsible for executing facilities requests and security requests, managing Fire & Life safety emergencies, and other emergency responses.
- Documentation: Innovated and strengthened documentation standards, reduced filling, documentation errors, and decreased processing time by more than 50%.
- Problem Solving: Orchestrated cross-departmental synergy to strategically address security challenges, fostering teamwork in order to execute long-term comprehensive solutions. This approach yielded a notable reduction in task completion time.
- Training: Trained over 70 employees in my tenure, reducing training costs, and training duration by 40% through innovative solutions.
- People: Delivered high quality customer service to staff, patients, and visitors via phone, email and in person..
Merchandising and Visual Manager/Assistant
Mango INC
New York, NY
01.2014 - 07.2017
- Operations: Executed quarterly floorset changes and product launches of over $100k worth of product while adhering to strict schedules, budgets, and strategies.
- Management: Managed the visual/merchandising team and occasionally oversaw the stock departments. Helped decrease order processing time by focusing on strong communication, synergy, and organization in order to increase operational efficiency.
- Documentation: Proactively managed product availability by creating routine inventory reports, highlighting inventory discrepancies and facilitating the timely replenishment of products.
- Analysis: Conducted routine communication of sale trends, and presented findings to encourage data-driven decisions regarding product placement, floor set design, and marketing promotions.
- Flexibility: Provided continuous support to the management team by offering assistance in various managerial store duties.
Procurement Agent
Computer Resources of America
New York, NY
03.2016 - 10.2016
- Documentation: Generated company transaction reports by reviewing all purchase and sale orders in addition to other data entry management tasks.
- Organization: Created spreadsheets to facilitate inventory management, which allowed for routine maintenance checks and a decrease in erroneous/duplicate orders.
- Operations: Ensured the office remained operational by managing office supplies, troubleshooting office equipment, and resolving internal IT requests.
- Technical: Repaired computers, monitors, and servers by troubleshooting, replacing defective parts, and reassembling devices with approved diagnostic tools to promote efficient and cost-effective repairs.
Education
Google PMP Certification - Project Management
Coursera
03-2024
Bachelor of Science - Criminal Justice, Philosophy
John Jay College of Criminal Justice
New York, NY12.2018
Associates - Criminal Justice
Borough of Manhattan Community College
New York, NY12.2015
Skills
Ø Operations: organizational planning and prioritization, execution of company policies and procedures, documentation and reporting
Ø Management: Leadership and motivational skills, conflict management and problem solving, training development and delivery, delgation, and escalation
Ø Technical Skills: Microsoft Word, PowerPoint, Excel, Google Suite, Epic, D3 (SOAR)
Ø Communication Skills: Technical writing, communication planning, developed interpersonal skills ,fluent in English and Spanish
Ø Project management Skills: planning, risk Management, prioritization, scheduling, adaptability, and task management
Accomplishments
Certificate of Recognition: Team Impact
10/12/2023
Timeline
Administrative Security Officer
New York Presbyterian-Weill Cornell Medical Center
04.2019 - Current
Procurement Agent
Computer Resources of America
03.2016 - 10.2016
Merchandising and Visual Manager/Assistant
Mango INC
01.2014 - 07.2017
Google PMP Certification - Project Management
Coursera
Bachelor of Science - Criminal Justice, Philosophy
John Jay College of Criminal Justice
Associates - Criminal Justice
Borough of Manhattan Community College
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