Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Riley

Dennis Riley

Brunswick ,GA

Summary

Highly proactive manager with 25 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back of the house operations.

Overview

27
27
years of professional experience

Work History

Director of Food & Beverage

The King & Prince Beach & Golf Resort
08.2018 - Current
  • Executive Committee Member
  • Established a Team Member Committee to enhance team member benefits.
  • Maintain high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Inspect preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Set and enforce performance and service standards to keep consistent, high-quality environment devoted to guest satisfaction.
  • Coordinate and organize all Food & Beverage inventories.
  • Work closely with the culinary team on menu engineering.
  • Clearly and promptly communicate pertinent information to staff, such as large reservations or last minute menu changes.
  • Promote a positive working environment to ensure that all guests receive exceptional service.
  • Manage payroll.
  • Manage staff of 60.
  • Responsible for 10 million in Food & Beverage revenues.
  • Consistently maintaining Food Cost of 32%
  • Consistently maintaining Beverage Cost of 19%

Director of Food & Beverage

The Guesthouse At Graceland
06.2017 - 08.2018
  • Oversaw Front and Back of House operations to include : scheduling, training, safety and sanitation standards, proper uniforms, daily staff lineups, working closely with the culinary team to ensure quality of food products are exceptional.
  • Effectively manage payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Responsible for maintaining monthly food & beverage costs.
  • Prepared for and executed new menu implementation.
  • Responsible for annual revenues of 7 million.
  • Reviewed monthly P&L statements with ownership.
  • Responsible for annual budget planning.
  • Motivated staff to perform at peak efficiency and quality


Director of Food & Beverage

Coral Hospitality Services/ Casa Ybel Resort
03.2002 - 06.2017
  • Worked at several properties within the Coral Hospitality portfolio to include: Crown Colony Golf & Country Club, Brasstown Valley Resort, Lake Blackshear Resort, Casa Ybel Resort
  • Interacted positively with guests while promoting hotel facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Worked closely with the culinary team on menu engineering.
  • Managed payroll and timekeeping.
  • Maintained a safe working environment within OSHA guidelines.
  • Conducted timely annual performance evaluations for all front of house staff to include supervisors and managers.
  • Managed a staff of 40-60 team members.
  • Responsible for 5 million in revenues.
  • Involved in planning annual Food & Beverage budget.

Assistant Food & Beverage Manager

Ritz-Carlton Hotel
04.1997 - 08.2000
  • Responsible for assisting in various outlets including: casual dining outlet, beach outlet, team member dining room, stewarding and amenity department.
  • Assisted in the hiring process with Human Resources for various outlets.
  • Worked closely with culinary team to develop and enhance amenity program.
  • Assisted VIP's including Marriott Family with personal valet service.
  • Conducted team member performance evaluations.
  • Conducted daily staff lineups.
  • Responsible for quarterly inventories.
  • Worked with training manager on Train the Trainer program.

Education

Business Management

Edison State College
Fort Myers, FL

Skills

  • Guest Service Oriented
  • POS inventory system operation- Micros, Aloha, Jonas, Agilysys
  • Menu Engineering
  • Inventory Management
  • Employee Training and Development
  • Strong Work Ethic
  • Strong Communication Skills
  • CGSP Certification
  • Food Manager Serve Safe Certification

Timeline

Director of Food & Beverage

The King & Prince Beach & Golf Resort
08.2018 - Current

Director of Food & Beverage

The Guesthouse At Graceland
06.2017 - 08.2018

Director of Food & Beverage

Coral Hospitality Services/ Casa Ybel Resort
03.2002 - 06.2017

Assistant Food & Beverage Manager

Ritz-Carlton Hotel
04.1997 - 08.2000

Business Management

Edison State College

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Dennis Riley