Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Dennis Roberts Jr

Las Vegas,NV

Summary

Proven logistics and customer service expert with a history of enhancing efficiency and satisfaction at FedEx. Excelled in time management and problem-solving, significantly improving delivery processes. Skilled in forklift operation and maintaining safety protocols. Demonstrated leadership by training peers and optimizing warehouse operations, contributing to a positive and productive work environment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Warehouse Associate position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Swing Driver-Assistant Manager

FedEx
03.2017 - 09.2024
  • Delivered goods and products to customer on time and in excellent condition.
  • Load and Unload Trucks Using Pallet jacks and Other Equipment
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

Lead Shipping and Receiving Clerk

SG Gaming
02.2014 - 11.2016
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.

Shipping and Receiving Lead

Haworth
10.2010 - 09.2013
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Education

High School Diploma -

Western High
Anaheim, CA
06-1993

Skills

  • Time management

  • Valid Driver's license

  • Customer service

  • Clean driving record

  • Problem-solving

  • Flexible schedule

  • Loading and unloading

  • Safety protocols

  • Defensive driving

  • Safety management

  • Heavy lifting

  • Order picking and processing

  • Shipping and packaging

  • Forklift and Pallet Jacks

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Swing Driver-Assistant Manager

FedEx
03.2017 - 09.2024

Lead Shipping and Receiving Clerk

SG Gaming
02.2014 - 11.2016

Shipping and Receiving Lead

Haworth
10.2010 - 09.2013

High School Diploma -

Western High

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Dennis Roberts Jr