Dennis Rountree

Patrol the building regularly and provides the following functions: Ensure no doors secured by key card readers are propped open and all access control points are secure.

Observe the identification of personnel moving within the building to ensure appropriate identification is displayed.

Observe identification to ensure personnel displaying building 33 visitor badges are escorted at all times by their NIH sponsoring employee.

Provide relief to officers stationed at fixed posts 1 and 2 ti facilitate necessary breaks.

Monitor and report to the NIH Division of Police and the supervisor any suspicious activity or conditions.

Contacts security base via 2way radio at the start ane end of each shift.

Contacts security base for all emergencies during shift.

• Provided assistance to other staff members with cleaning of difficult areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Swept floors, removed debris and returned equipment to proper areas at end of each shift.
• Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
• Cleaned building floors by sweeping, mopping, and scrubbing floors.
• Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
• Adhered to company policies for appearance, thoroughness, and facility security.

• Followed all company policies and procedures to deliver quality work.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Assisted with staff training to enforce quality, safety and sanitation guidelines.
• Sanitized government facilities.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

• Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
• Performed new bike assemblies and proper alignment of wheels to optimize performance.
• Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
• Cleaned and lubricated bicycle parts.
• Log all maintenance activity in software through computer or tablet.
• • Navigate JUMP’s operations software.
• • Regularly drive large van alone and with other staff, loading/unloading bicycles to rebalance system
• • Inspect and evaluate bicycles for safety, function, and cleanliness

• Maintained full understanding of local roads and traffic patterns.
• Worked different route every day based on changing passenger locations and destinations.
• Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
• Took customers to appointments and built positive relationships with healthcare staff.
• Four point securement of wheelchairs and scooters
• Escort passengers from vehicle to/from first portal of locations

• Assisted management with special projects to complete all tasks by deadlines.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Prepared detailed documents and reports in adherence administrative processes.
• Coordinated office events, seminars and meetings for staff and clients.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Followed companies mail policies and procedures to maintain integrity of mail and protect customer information.
• Handled mail and packages with care to prevent damage during delivery.
• Provided technology, logistics, and financial services to more than 90 percent of the Fortune 500.
• Also, provided small business, retail, enterprise, and government clients to reduce the complexity of sending mail and parcels.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Guarded, patrolled and policed industrial premises, to protect property and personnel against fire, theft, vandalism, illegal entry and other hazards.
• Periodically toured premises and examined doors, windows and gates, to determine if they were secured.
• Observed departing personnel, to guard against theft of company property.
• Inspected equipment and stores, to ascertain if tampering had occurred.
• Reported irregularities, sound alarms and permits authorized persons to enter property.
• Examined credentials of persons desiring entrance to restricted areas.
• Used force of arms to carry out assignments as required and arrested persons committing illegal acts.

• Configured hardware and granted system permissions to new employees.
• Configured hardware, devices, and software to set up work stations for employees.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Patched software and installed new versions to eliminate security problems and protect data.
• Collaborated with internal and external service desk, to resolve problems.
• Drafted, proofread and edited all databases before final submissions.
• Worked with CWE, AIN2, JWICS and SIPRNET.

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• Maintained cleanliness of commercial and institutional buildings by performing task including but not limited to: trash disposal, sanitation of restrooms, cleaning, waxing and buffing floors, window and wall cleaning etc.
• Assisted with ordering and supplies for the repair of office equipment.
• Operated floor cleaning and other cleaning equipment. On-Call during shifts worked.
• Trained incoming employees on safety and proper methods of operating utility equipment