Dennis Schultz
Las Vegas
Summary
Dynamic bartender with extensive experience, known for enhancing customer satisfaction through exceptional service and classic cocktail expertise. Proven ability to foster teamwork and build strong customer relationships, resulting in increased repeat clientele. Adept at multitasking in high-pressure environments while maintaining attention to detail and a friendly demeanor.
Overview
22
22
years of professional experience
Work History
Bartender
Chinitas
01.2025 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Banquet Bartender
Aria
08.2020 - Current
- Responded to guest questions and requests with friendly and knowledgeable service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Fostered an environment of teamwork among bar staff and other event personnel, ensuring smooth communication and cooperation throughout each function.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
- Streamlined bar operations by efficiently preparing and serving beverages to meet high-volume demands during events.
Bartender
Hammer's Grill and Bar
09.2012 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Assisted with inventorying beverage stock and bar supplies.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Bartender
Instant Replay/ Double Play
12.2002 - 05.2012
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Education
None - Buisiness Management
Communitity College of Southern Nevada
Henderson, NVPour Card Certification - Drink Knowledge
Bartender Union Pour Class
Las Vegas, NV05.2019
Skills
- Customer engagement
- Classic cocktails
- Teamwork
- Customer service
- Friendly and outgoing
- Honest and dependable
- Attention to detail
- Multitasking
- Customer relationship building
Timeline
Bartender
Chinitas
01.2025 - Current
Banquet Bartender
Aria
08.2020 - Current
Bartender
Hammer's Grill and Bar
09.2012 - 01.2025
Bartender
Instant Replay/ Double Play
12.2002 - 05.2012
None - Buisiness Management
Communitity College of Southern Nevada
Pour Card Certification - Drink Knowledge
Bartender Union Pour Class
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